Dunkin' storefront

Summary

The business offers a variety of services and is popular for its breakfast options and coffee, with an emphasis on customer service. However, there are complaints about order mistakes and quality control issues. Despite these challenges, the staff's friendly demeanor is frequently highlighted.

Pros

  • excellent coffee
  • friendly morning crew
  • good seating options
  • quick service
  • casual atmosphere

Cons

  • order inaccuracies
  • slow during peak times
  • quality control issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4:30AM-9PM
tuesday4:30AM-9PM
wednesday4:30AM-9PM
thursday4:30AM-9PM
friday4:30AM-9PM
saturday4:30AM-9PM
sunday4:30AM-9PM

Location

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4.4

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May's Donuts is celebrated for its delicious and nostalgic donut offerings, particularly the maple-iced cream-filled variety. The staff is noted for being kind and friendly, contributing to a pleasant customer experience. However, there have been isolated complaints about rude behavior from an employee. The establishment provides takeout services and offers great coffee, catering to breakfast and dessert lovers in a casual setting.

Dunkin' logo

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3.8

134 N Mill St, New Castle, Pennsylvania

The establishment offers a casual and trendy atmosphere with good coffee and dessert options. Customers appreciate the friendly service from some staff members but have faced issues like incorrect orders, rude interactions, and lack of empathy in customer service. The environment is family-friendly and suitable for various dining occasions.

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Customers appreciate the bakery for its delicious baked goods and friendly service, with a particular fondness for birthday cakes and fresh bread. Despite occasional opening hour confusion, the experience is generally positive due to fast service and accommodating staff. The location's appearance does not reflect the quality of its offerings.

Mays Donuts logo

Mays Donuts

4.6

2406 Wilmington Rd, 1214 Butler Ave, New Castle, Pennsylvania

Mays on Butler Ave offers delicious donuts that are highly favored by many customers. While the quality of their donuts receives consistent praise, customer service experiences vary significantly among patrons. Some have had unpleasant interactions with staff who appeared unfriendly or rude, while others report positive encounters and exceptional product quality.

Dunkin' logo

Dunkin'

3.9

2503 Wilmington Rd, New Castle, Pennsylvania

Customers have mixed experiences at the establishment with some praising their offerings like great coffee and fast service, while others criticize poor customer interactions and order inaccuracies. There are consistent complaints about rude staff behavior and dissatisfaction with certain products, such as incorrect straws for large drinks or stale food items. Despite these issues, some customers appreciate quick resolutions to problems and specific employee kindness during busy times.

Dunkin' logo

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3.2

208 5th St, Ellwood City, Pennsylvania

The establishment offers a pleasant environment with friendly service and tasty offerings like great coffee and breakfast items. However, issues such as incorrect orders and poor customer interactions are concerns that need addressing. While the ambiance is appreciated, operational shortcomings in order accuracy and responsiveness diminish the overall experience.

Apple Castle logo

Apple Castle

4.8

277 PA-18, New Wilmington, Pennsylvania

Apple Castle offers a unique experience with its daily baked goods and local Amish produce, making it a community staple. Visitors appreciate the colorful ambiance and friendly staff, while enjoying donuts and cider treats. Although not an authentic Amish business, it provides a charming shopping atmosphere. Some customers noted inconsistencies in pricing for packaged goods.

Dunkin' logo

Dunkin'

3.6

2561 Constitution Blvd, Chippewa Township, Pennsylvania

The reviewed Dunkin' Donuts location receives consistent complaints about poor drink quality and inaccurate orders, particularly at the drive-thru. While some customers appreciate specific items like hashbrowns and breakfast options, service issues are common with rude staff behavior reported. The store provides convenient services including curbside pickup, delivery, and a drive-through option.