Cal City Bakery logo

Cal City Bakery

(3.8)

816 Burnham Ave, Calumet City, Illinois

Cal City Bakery storefront

Summary

The bakery offers a range of delicious baked goods including donuts, cinnamon rolls, cakes, and cupcakes with exceptional customer service noted in several reviews. However, there are criticisms regarding the lack of greetings and attention to customers at times. While some patrons praise the quality and service, others highlight high prices and potential parking limitations as downsides.

Pros

  • delicious donuts
  • great customer service
  • beautiful cakes
  • amazing cinnamon rolls
  • high-quality cupcakes

Cons

  • occasional poor greeting
  • limited parking
  • high prices

Features

Custom Orders
Coffee Available
Breakfast Items
Takeout
Parking
Wheelchair Accessible

Hours

monday7AM-4:30PM
tuesday7AM-6:30PM
wednesday7AM-6:30PM
thursday7AM-6:30PM
friday7AM-6:30PM
saturday7AM-6:30PM
sunday7AM-2:30PM

Location

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3.9

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Customers appreciate the friendly service and quick options available at this establishment, including coffee and a cozy atmosphere suitable for working on a laptop. However, there are complaints about food quality issues such as incorrect orders and inconsistent preparation of items like bagels. Pricing is often viewed as high for the quantity or quality received.

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Thorntons

3.0

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The business has a generally favorable atmosphere but suffers from management and staff issues. While the environment is pleasant and offers good service, there are concerns about rude employees and unaddressed maintenance problems. The restroom facilities are occasionally criticized for cleanliness, though they are accessible to wheelchair users. Management's inaction on recurring problems is noted by customers.

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The Dunkin' location has mixed reviews with some positive aspects and notable issues. Customers appreciate the coffee quality and dessert offerings but have concerns about order accuracy and drink consistency. There are frequent complaints about long wait times at the drive-through, especially late at night or during busy periods.

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Dunkin'

3.9

17733 Torrence Ave, Lansing, Illinois

The business offers a popular choice for coffee and breakfast items with generally positive feedback on service quality during weekday mornings. However, some customers have experienced issues with drive-through orders and inconsistencies in food preparation. Staff attitudes and training appear to vary significantly across visits.