Dunkin' logo

Dunkin'

(3.9)

17050 Torrence Ave, Lansing, Illinois

Dunkin' storefront

Summary

The establishment is praised for its fast and friendly service along with a clean environment. Customers enjoy the drive-through convenience despite occasional cold drinks being served. While there are consistent mentions of great coffee and efficient staff, some customers have experienced poor customer service at times. The location also offers various dining options including breakfast and lunch.

Pros

  • fast and friendly service
  • clean environment
  • great coffee quality
  • variety of dining options
  • drive-through convenience

Cons

  • cold drinks in drive-thru
  • occasional poor customer service
  • inconsistent order accuracy

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

17733 Torrence Ave, Lansing, Illinois

The business offers a popular choice for coffee and breakfast items with generally positive feedback on service quality during weekday mornings. However, some customers have experienced issues with drive-through orders and inconsistencies in food preparation. Staff attitudes and training appear to vary significantly across visits.

Dunkin' logo

Dunkin'

3.5

664 River Oaks Dr, Calumet City, Illinois

The Dunkin' Donuts location is praised for its excellent coffee and fresh food offerings but criticized for high prices and service issues. The donuts received negative feedback for being hard, and some customers experienced problems with rewards points and order fulfillment. Despite these complaints, the customer service is noted as exceptional in certain instances.

Thorntons logo

Thorntons

3.0

1141 E 162nd St, South Holland, Illinois

The business has a generally favorable atmosphere but suffers from management and staff issues. While the environment is pleasant and offers good service, there are concerns about rude employees and unaddressed maintenance problems. The restroom facilities are occasionally criticized for cleanliness, though they are accessible to wheelchair users. Management's inaction on recurring problems is noted by customers.

Cal City Bakery logo

Cal City Bakery

3.8

816 Burnham Ave, Calumet City, Illinois

The bakery offers a range of delicious baked goods including donuts, cinnamon rolls, cakes, and cupcakes with exceptional customer service noted in several reviews. However, there are criticisms regarding the lack of greetings and attention to customers at times. While some patrons praise the quality and service, others highlight high prices and potential parking limitations as downsides.

Dunkin' logo

Dunkin'

2.3

700 E Tri-State Toll Rd, South Holland, Illinois

The business offers fast service and great coffee with a casual atmosphere, but has faced criticism for poor order accuracy and customer interactions. While some customers appreciate the friendly staff and clean environment, others have reported rude behavior from management and issues with food quality leading to illness.

Dunkin' logo

Dunkin'

3.8

533 Torrence Ave, Calumet City, Illinois

The business offers a variety of services and has some positive attributes like friendly staff and good coffee. However, it faces challenges with service coordination and employee behavior. The food quality is generally satisfactory but could be improved in certain areas.

Dunkin' logo

Dunkin'

3.9

7306 Calumet Ave, Hammond, Indiana

Customers appreciate the friendly service and quick options available at this establishment, including coffee and a cozy atmosphere suitable for working on a laptop. However, there are complaints about food quality issues such as incorrect orders and inconsistent preparation of items like bagels. Pricing is often viewed as high for the quantity or quality received.

Dunkin' logo

Dunkin'

3.6

460 E 162nd St, South Holland, Illinois

The establishment receives mixed feedback from customers regarding its service and pricing transparency. Positive comments highlight the quality of donuts and friendly counter staff. However, several reviews indicate issues with misleading prices for customized drinks, poor customer service during drive-thru transactions, and inconsistency in food preparation. Customers have also raised concerns about long wait times and inappropriate behavior by employees.