Dunkin' logo

Dunkin'

(3.6)

460 E 162nd St, South Holland, Illinois

Dunkin' storefront

Summary

The establishment receives mixed feedback from customers regarding its service and pricing transparency. Positive comments highlight the quality of donuts and friendly counter staff. However, several reviews indicate issues with misleading prices for customized drinks, poor customer service during drive-thru transactions, and inconsistency in food preparation. Customers have also raised concerns about long wait times and inappropriate behavior by employees.

Pros

  • high-quality donuts
  • pleasant counter staff
  • good coffee options

Cons

  • misleading drink pricing
  • poor customer service
  • inconsistent food quality
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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3.0

1141 E 162nd St, South Holland, Illinois

The business has a generally favorable atmosphere but suffers from management and staff issues. While the environment is pleasant and offers good service, there are concerns about rude employees and unaddressed maintenance problems. The restroom facilities are occasionally criticized for cleanliness, though they are accessible to wheelchair users. Management's inaction on recurring problems is noted by customers.

Dunkin' logo

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2.3

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The business offers fast service and great coffee with a casual atmosphere, but has faced criticism for poor order accuracy and customer interactions. While some customers appreciate the friendly staff and clean environment, others have reported rude behavior from management and issues with food quality leading to illness.

Dunkin' logo

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4.0

1136 Sibley Blvd, Dolton, Illinois

The Dunkin' location has mixed reviews with some positive aspects and notable issues. Customers appreciate the coffee quality and dessert offerings but have concerns about order accuracy and drink consistency. There are frequent complaints about long wait times at the drive-through, especially late at night or during busy periods.

Dunkin' logo

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4.0

16242 S Halsted St, Harvey, Illinois

Dunkin' Donuts offers a mixed experience based on customer feedback. While some customers appreciate the fast and friendly service, along with great coffee, others have had issues such as overcharging and poor food quality. The environment is casual and family-friendly, offering various dining options including breakfast and dessert. Accessibility features are in place for wheelchair users.

Dunkin' logo

Dunkin'

3.7

250 Sibley Blvd, Dolton, Illinois

The establishment is praised for its coffee and dessert offerings but receives criticism for service inconsistencies and order accuracy issues. Several customers have experienced poor customer interactions, resulting in dissatisfaction with their orders. The location offers a range of dining options including dine-in and takeout, with accessible facilities catering to various needs.

Dunkin' logo

Dunkin'

3.9

17050 Torrence Ave, Lansing, Illinois

The establishment is praised for its fast and friendly service along with a clean environment. Customers enjoy the drive-through convenience despite occasional cold drinks being served. While there are consistent mentions of great coffee and efficient staff, some customers have experienced poor customer service at times. The location also offers various dining options including breakfast and lunch.

Dunkin' logo

Dunkin'

3.4

17579 Halsted St, Homewood, Illinois

The reviews highlight mixed experiences at Dunkin', with some customers appreciating the friendly service and tasty coffee, while others are dissatisfied with long wait times, incorrect orders, and high prices. The staff is generally noted for being courteous, but there have been instances of new employees needing better training to handle customer needs efficiently. Some customers encountered issues with food preparation and pricing variations between locations.

Dunkin' logo

Dunkin'

3.8

533 Torrence Ave, Calumet City, Illinois

The business offers a variety of services and has some positive attributes like friendly staff and good coffee. However, it faces challenges with service coordination and employee behavior. The food quality is generally satisfactory but could be improved in certain areas.