Dunkin' logo

Dunkin'

(3.5)

1351 Central Ave, Albany, New York

Dunkin' storefront

Summary

Customers have mixed feelings about the service and food quality at this establishment. Some appreciated the quick and friendly service, while others were disappointed with burnt and improperly prepared food items. The staff's demeanor was generally positive, but there were significant issues with breakfast orders. Despite these inconsistencies, the place is noted for its great coffee.

Pros

  • quick service
  • friendly staff
  • great coffee
  • variety of dining times

Cons

  • burnt food items
  • unfulfilled orders

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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3.5

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The business offers a variety of services including drive-through and dine-in options with a focus on coffee and breakfast items. While the environment is generally clean and there are friendly staff interactions reported, service inconsistencies are evident, particularly at the drive-thru. Some customers encountered rude or unhelpful behavior, leading to dissatisfaction with their orders. Quality control issues were also noted in terms of food preparation and presentation.