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Dunkin'
131 Colonie Center Unit 416, Albany, New York
Phone: +1 518-915-1006
Website: locations.dunkindonuts.com
Summary
The establishment offers a varied menu with good coffee and breakfast items but suffers from poor service quality and employee attitudes. While there are several convenient service options available like delivery and curbside pickup, the customer experience is often marred by long wait times and unapologetic staff behavior.
Pros
- good coffee
- variety of breakfast options
- convenient service options
- family-friendly atmosphere
Cons
- poor employee attitudes
- slow service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1351 Central Ave, Albany, New York
Customers have mixed feelings about the service and food quality at this establishment. Some appreciated the quick and friendly service, while others were disappointed with burnt and improperly prepared food items. The staff's demeanor was generally positive, but there were significant issues with breakfast orders. Despite these inconsistencies, the place is noted for its great coffee.
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Cider Belly Doughnuts
53 Fuller Rd, Albany, New York
The bakery is well-regarded for its extensive variety of donuts, including favorites like maple iced and cookies and cream. Customers appreciate the friendly service and clean environment but find prices high and packaging lacking. While hot chocolate was sometimes cold, coffee options are available and positively noted.
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Dunkin'
186 Wolf Rd, Colonie, New York
The Dunkin' location offers a mixed experience with strengths such as friendly service and cleanliness but faces criticism for staff behavior and closing confusion. The presence of quick service, good coffee, and clean facilities are appreciated, while issues like unprofessional interactions and unclear operational hours detract from the overall customer satisfaction.
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Dunkin'
1636 Central Ave, Colonie, New York
The business offers a variety of services and food options with fast, friendly service noted in some reviews. However, there are consistent reports of poor employee management and order mistakes that lead to customer dissatisfaction. The establishment has good accessibility features but needs improvement in staff training and process coordination.
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Dunkin'
1425 Washington Ave, Albany, New York
The establishment offers consistently good coffee but struggles with service quality and attention to detail. Customers report issues such as slow service, rudeness from staff, and mistakes like forgotten orders. The environment is casual, suitable for various dining options including breakfast and lunch, yet the overall experience can be negatively impacted by the attitude of some employees.
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Dunkin'
1040 Central Ave, Albany, New York
The establishment offers a variety of services and amenities suitable for different times of the day with a focus on coffee and breakfast options. While some customers appreciate aspects like friendly service and cleanliness, others have encountered issues such as inconsistent food quality and rude staff behavior. There are limitations noted in operating hours that do not align with listed closing times.
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Dunkin'
457 Albany Shaker Rd, Albany, New York
The establishment has mixed customer feedback, with praise for the food quality and certain friendly staff interactions but significant criticism towards inconsistent order accuracy and poor in-person service. Frequent mentions of rudeness from some employees and issues with mobile orders not being ready when customers arrive have tarnished the overall experience.
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Dunkin'
1 Crossgates Mall Rd C203, Albany, New York
The establishment offers a variety of food and coffee options with a casual atmosphere suitable for solo dining and working on laptops. However, reviews indicate significant issues with staff attitude and cleanliness that may impact customer satisfaction.