Dunkin'
1636 Central Ave, Colonie, New York
Phone: +1 518-862-1030
Website: locations.dunkindonuts.com
Summary
The business offers a variety of services and food options with fast, friendly service noted in some reviews. However, there are consistent reports of poor employee management and order mistakes that lead to customer dissatisfaction. The establishment has good accessibility features but needs improvement in staff training and process coordination.
Pros
- fast friendly service
- delicious breakfast items
- variety of dining options
- good wheelchair access
Cons
- poor employee management
- order mistakes common
- inconsistent service quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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392 New Karner Rd, Albany, New York
The reviews for this location highlight inconsistent service and quality issues despite the consistent environment. While some customers appreciate the cleanliness and fast service, others have faced rude interactions with staff and poor food preparation. The parking situation seems adequate but has room for improvement.
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The establishment offers a varied menu with good coffee and breakfast items but suffers from poor service quality and employee attitudes. While there are several convenient service options available like delivery and curbside pickup, the customer experience is often marred by long wait times and unapologetic staff behavior.
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Customers have mixed feelings about the service and food quality at this establishment. Some appreciated the quick and friendly service, while others were disappointed with burnt and improperly prepared food items. The staff's demeanor was generally positive, but there were significant issues with breakfast orders. Despite these inconsistencies, the place is noted for its great coffee.
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The bakery is well-regarded for its extensive variety of donuts, including favorites like maple iced and cookies and cream. Customers appreciate the friendly service and clean environment but find prices high and packaging lacking. While hot chocolate was sometimes cold, coffee options are available and positively noted.
Dunkin'
186 Wolf Rd, Colonie, New York
The Dunkin' location offers a mixed experience with strengths such as friendly service and cleanliness but faces criticism for staff behavior and closing confusion. The presence of quick service, good coffee, and clean facilities are appreciated, while issues like unprofessional interactions and unclear operational hours detract from the overall customer satisfaction.
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The establishment offers a variety of food and coffee options with a casual atmosphere suitable for solo dining and working on laptops. However, reviews indicate significant issues with staff attitude and cleanliness that may impact customer satisfaction.
Dunkin'
Albany Int'l Airport, Albany International Airport, Albany, New York
The establishment offers fast and friendly service with a clean environment, but some customers have experienced inconsistent coffee quality. While the staff can be attentive, there are instances of rude behavior reported. The breakfast items are popular, yet there is an issue with employee engagement early in the morning. The business provides various service options including dine-in, takeout, and delivery.
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1425 Washington Ave, Albany, New York
The establishment offers consistently good coffee but struggles with service quality and attention to detail. Customers report issues such as slow service, rudeness from staff, and mistakes like forgotten orders. The environment is casual, suitable for various dining options including breakfast and lunch, yet the overall experience can be negatively impacted by the attitude of some employees.