Dunkin' logo

Dunkin'

(3.4)

105 W Dundee Rd, Arlington Heights, Illinois

Dunkin' storefront

Summary

The Dunkin' location receives mixed to negative reviews, with multiple customers highlighting poor service and quality issues. Frequent complaints revolve around food being incorrect or improperly prepared, unprofessional staff behavior, and inconsistent product offerings like coffee fill levels and ice in drinks. Despite these problems, the business offers several amenities including various service options and a good selection of coffee.

Pros

  • Fast service
  • Great coffee
  • Variety of services
  • Family-friendly atmosphere
  • Accessible

Cons

  • Unprofessional staff
  • Incorrect orders served
  • Inconsistent drink quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-6PM
saturday5AM-9PM
sunday6AM-8PM

Location

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3.1

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Customers rave about the quality and variety of donuts, highlighting their fresh and flavorful nature with specific mentions of unique flavors such as m&m and cinnamon sugar. The staff is consistently praised for being friendly and accommodating, enhancing the overall customer experience. Additionally, the shop's modern ordering options like curbside pickup and no-contact delivery add to its appeal. However, some customers noted limitations in parking availability despite it being free.

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3.8

1010 E Rand Rd, Arlington Heights, Illinois

The business offers a mixed experience with strengths in service efficiency and product variety but faces issues with order accuracy and quality control. The staff is generally praised for their speed and friendliness, though there are notable complaints about food being burnt. Despite these concerns, the establishment has various amenities including multiple dining options and accessibility features.

Dunkin' logo

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3.7

1165 McHenry Rd, Buffalo Grove, Illinois

The business offers decent coffee and specialty donuts with fast and friendly service, maintaining a clean environment. However, customers have noted inconsistencies in the food quality, particularly savory items, and dissatisfaction with the ice cream selection. Additionally, some patrons have experienced unprofessional behavior by staff and encountered issues with pricing.

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Wheeling Donuts

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729 W Dundee Rd, Wheeling, Illinois

This donut shop offers a variety of delicious and soft-textured donuts that have impressed many visitors. The coconut, red velvet, apple, creme filled, raspberry filled, blueberry cake, and glazed donuts are especially popular. However, there were some negative experiences with the quality of certain donuts. The shop provides friendly service in a casual atmosphere and accepts multiple payment methods.