Dunkin' logo

Dunkin'

(3.7)

1165 McHenry Rd, Buffalo Grove, Illinois

Dunkin' storefront

Summary

The business offers decent coffee and specialty donuts with fast and friendly service, maintaining a clean environment. However, customers have noted inconsistencies in the food quality, particularly savory items, and dissatisfaction with the ice cream selection. Additionally, some patrons have experienced unprofessional behavior by staff and encountered issues with pricing.

Pros

  • decent coffee
  • specialty donuts
  • fast service
  • clean environment
  • friendly staff

Cons

  • inconsistent food quality
  • high prices
  • unprofessional behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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3.9

4204 N Arlington Heights Rd, Arlington Heights, Illinois

The establishment is praised for its friendly service and great coffee, making it a popular choice for morning visits. However, some customers express dissatisfaction with the rigid product quantities and rude staff interactions. The business provides various dining options, including in-store services like dine-in and takeout, while also being family-friendly and casual.

Dunkin' logo

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4.3

245 McHenry Rd, Buffalo Grove, Illinois

The business is praised for its clean environment and friendly service, with several customers expressing satisfaction with the staff's hospitality and cleanliness of the shop. However, some have noted a decline in customer interaction quality, leading to dissatisfaction among regular patrons. Overall, reviews highlight positive experiences with food quality and ambiance but mention issues related to service attitudes.

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3.4

105 W Dundee Rd, Arlington Heights, Illinois

The Dunkin' location receives mixed to negative reviews, with multiple customers highlighting poor service and quality issues. Frequent complaints revolve around food being incorrect or improperly prepared, unprofessional staff behavior, and inconsistent product offerings like coffee fill levels and ice in drinks. Despite these problems, the business offers several amenities including various service options and a good selection of coffee.

Dunkin' logo

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4.0

3980 IL-22, Long Grove, Illinois

The business offers a friendly and efficient service with a clean environment, highlighted by its delicious coffee and quick breakfast options. However, some customers have encountered issues with order accuracy, limited availability of items, and lack of refunds for unavailable products. There are also concerns about inconsistent customer service when using kiosks.

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Mini Donut Factory

4.7

1067 E Lake Cook Rd, Wheeling, Illinois

Customers rave about the quality and variety of donuts, highlighting their fresh and flavorful nature with specific mentions of unique flavors such as m&m and cinnamon sugar. The staff is consistently praised for being friendly and accommodating, enhancing the overall customer experience. Additionally, the shop's modern ordering options like curbside pickup and no-contact delivery add to its appeal. However, some customers noted limitations in parking availability despite it being free.

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Morkes Chocolates

4.7

1890 N Rand Rd, Palatine, Illinois

The business offers a delightful experience with its delicious homemade chocolates and donuts, appreciated for their taste and quality. While the prices are on the higher side, many customers find the service friendly and the environment inviting. However, some patrons noted unhelpful staff interactions and high costs as negatives.

Dunkin' logo

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2.8

435 Milwaukee Ave, Lincolnshire, Illinois

The business offers a variety of dining options with convenient services such as curbside pickup and delivery but suffers from significant customer service issues. While some customers appreciated the friendly morning staff, others encountered rudeness and errors in their orders. The location provides a range of amenities including free parking, good for kids, and accessible seating.

Dunkin' logo

Dunkin'

3.1

801 E Dundee Rd, Palatine, Illinois

The business offers a variety of services including drive-through and dine-in options, and is popular for its breakfast offerings. However, customers have expressed dissatisfaction with the service quality, citing rude staff and unmet expectations regarding their orders. The environment appears to be generally clean but may lack in customer engagement, as evidenced by several negative reviews focusing on poor interactions with employees.