Dunkin' logo

Dunkin'

(4.3)

245 McHenry Rd, Buffalo Grove, Illinois

Dunkin' storefront

Summary

The business is praised for its clean environment and friendly service, with several customers expressing satisfaction with the staff's hospitality and cleanliness of the shop. However, some have noted a decline in customer interaction quality, leading to dissatisfaction among regular patrons. Overall, reviews highlight positive experiences with food quality and ambiance but mention issues related to service attitudes.

Pros

  • clean environment
  • friendly service
  • fresh donuts
  • great coffee

Cons

  • rude staff attitude
  • declining customer interaction

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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3.9

1204 N Elmhurst Rd, Prospect Heights, Illinois

Dunkin' on N Elmhurst Rd is praised for its fast service and delicious donuts, making it a popular choice for breakfast and quick bites. However, recent remodels have led to issues with drink orders being incorrect or forgotten. The coffee quality has been inconsistent, and some customers have experienced poor food preparation.

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3.9

215 E Dundee Rd, Wheeling, Illinois

The business offers great coffee and desserts with fast and friendly service, yet has received mixed feedback regarding customer interactions and cleanliness. Some customers have noted issues with employee attitudes and food handling practices. While the environment is generally clean and cozy, there are concerns about inconsistent food quality and preparation.

Dunkin' logo

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2.8

435 Milwaukee Ave, Lincolnshire, Illinois

The business offers a variety of dining options with convenient services such as curbside pickup and delivery but suffers from significant customer service issues. While some customers appreciated the friendly morning staff, others encountered rudeness and errors in their orders. The location provides a range of amenities including free parking, good for kids, and accessible seating.