Summary
The establishment offers a mix of positive and negative experiences. While some customers appreciate the coffee quality and fast service, others have faced issues with customer service and food preparation mistakes. The drive-through experience is particularly criticized for poor communication and order errors.
Pros
- great coffee
- fast service
- casual atmosphere
Cons
- poor customer service
- incorrect orders
- overcooked donuts
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
906 S Dupont Hwy BP, New Castle, Delaware
Dunkin' Donuts offers excellent donuts and quick service but has mixed reviews regarding cleanliness and staff behavior. Customers appreciate the fast service for breakfast items and coffee quality. However, some reported unpleasant experiences with rude staff and unclean restrooms. The location provides several accessibility features and multiple ordering options.
Dunkin'
530 John F. Kennedy Memorial Highway, Newark, Delaware
The Dunkin location has received multiple negative reviews citing poor customer service and slow preparation times. The staff is described as rude and unwelcoming, impacting the overall experience negatively. Food quality issues such as burnt food and stale donuts have been noted. Despite these drawbacks, some customers appreciate its convenient location and various service options.
Dunkin'
1923 Pulaski Hwy, Bear, Delaware
The restaurant offers a variety of popular menu items including coffee and comfort food with convenient service options like drive-thru and delivery. However, there are concerns about product quality such as empty-filled donuts and incorrect orders. The establishment maintains a family-friendly atmosphere with good accessibility features.
Dunkin'
30 Salem Church Rd, Unit 30 Salem Village Square, Newark, Delaware
The business offers a casual atmosphere with good accessibility features and various service options, including dine-in and drive-through. However, customer reviews highlight significant issues with poor customer service and inconsistent food quality.
Dunkin'
4 McIntosh Plaza, Newark, Delaware
The establishment has received mixed feedback concerning food quality and service. Customers have expressed dissatisfaction with stale pastries and burnt coffee, alongside complaints about rude staff interactions. Some praised the availability of breakfast items and vegetarian options. The cleanliness of the premises and facilities like restrooms also raised concerns.
Dunkin'
201 S Dupont Hwy, New Castle, Delaware
The Dunkin' location has received mixed feedback from customers regarding the quality of their drinks and customer service. While some appreciate the fast drive-thru service and friendly staff, others express dissatisfaction with watered-down beverages, incorrect orders, and poor handling of complaints. The restaurant offers a variety of services such as curbside pickup, delivery options, and dine-in facilities, making it convenient for different dining preferences.
Dunkin'
132 Christiana Mall Ste 1130, Newark, Delaware
The reviews highlight a mix of positive and negative experiences at this Dunkin' Donuts location. Customers appreciate the fast service and friendly staff, especially during mobile pickups and coffee orders. The quality of donuts is praised for being delicious, with coffee maintaining its temperature well. However, there are consistent complaints about order mistakes and rude behavior from some staff members. Despite these issues, the establishment offers various service options including curbside pickup and delivery.
Dunkin'
4639 Ogletown Stanton Rd, Newark, Delaware
The business offers a mixed experience with friendly service and great coffee but faces criticism for food quality and staff attitude. Some customers appreciate the convenient location and atmosphere, while others have had negative encounters with the staff.