
Dunkin'
3086 S Main St, Bondsville, Massachusetts
Phone: +1 413-283-8272
Website: locations.dunkindonuts.com
Summary
The reviews consistently point to poor customer service and quality control issues at Dunkin'. Customers experience long wait times despite visible staff availability, often leading to frustration due to incorrect orders. The food is criticized for being mass-produced and not fresh, with several reports of undercooked or reheated items. Additionally, there are concerns about hygiene and cleanliness within the stores. Despite these negatives, some customers appreciate the convenience of offerings like coffee.
Pros
- convenient coffee options
- quick service during off-peak hours
- accessible location
Cons
- slow service times
- inconsistent food quality
- unclean store environment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
1144 Thorndike St, Palmer, Massachusetts
The establishment is popular for its excellent coffee and quick service, with both positive experiences of friendly staff and fast service noted. However, there are concerns about employee attentiveness and the freshness of coffee. Parking appears to be adequate given the free options available.

Dunkin'
1559 N Main St, Palmer, Massachusetts
The business generally provides a clean environment with good coffee, but there are significant issues with staff behavior and order accuracy. While the service is fast and friendly at times, inconsistency in customer interaction and professional handling of orders detracts from the overall experience.

Dunkin'
37 State St, Belchertown, Massachusetts
The Dunkin' location offers a variety of services including drive-thru and dine-in options, with particular praise for its coffee and donuts. While some customers appreciate the cleanliness and friendly staff, there are significant concerns about hygiene, such as finding hair in drinks and employees coughing without covering their mouths. Additionally, recent price increases have led to dissatisfaction among regular patrons.

Dunkin'
139 West St, Ware, Massachusetts
The business provides a clean and friendly environment with fast service, particularly noted during busy times such as weekends and tourist seasons. Customers appreciate the coffee quality but have mixed feelings about other menu items like breakfast drinks and bacon. Challenges include long drive-through lines and dissatisfaction with some drink preparations.

Dunkin'
16 Federal St The Crossing, MA-9, Belchertown, Massachusetts
The Dunkin' Donuts location receives mixed reviews with some praising the quality of service and environment while others criticize the attitude of staff and order accuracy. While it offers a variety of services including drive-thru and dine-in options, there are concerns about employee behavior affecting customer satisfaction.

Dunkin'
4 Harding Ave, Ludlow, Massachusetts
The establishment offers a mixed experience with some positive aspects such as excellent coffee and pastry selection, along with friendly service and cleanliness. However, there are significant issues concerning food quality and employee behavior. While the environment is generally clean and convenient, customers have reported problems like cold or undercooked meals, incorrect orders, and rude employee conduct.

Dunkin'
2144 Boston Rd, Wilbraham, Massachusetts
The establishment receives mixed feedback regarding service and food quality. Customers often experience delays, incorrect orders, and staff attitude issues. However, the coffee is praised for its quality, and some customers appreciate the fast service during non-peak hours.

Dunkin'
1300 Main St, Warren, Massachusetts
Customers report significant delays and poor service at the drive-thru, with employees appearing untrained and indifferent. Despite these issues, the coffee quality is praised, and the environment is noted for its cleanliness. The location offers various convenient services like curbside pickup and delivery.