
Dunkin'
16 Tremont St, Boston, Massachusetts
Phone: +1 617-523-1279
Website: locations.dunkindonuts.com
Summary
The Dunkin' Donuts location at 16 Tremont Street has mixed reviews regarding customer service and management. While some customers appreciate the excellent coffee and friendly staff, others have encountered rudeness from a manager and issues with cleanliness and understaffing. The store offers a variety of services including curbside pickup and delivery, but faces challenges such as limited parking.
Pros
- excellent coffee
- friendly counter staff
- quick service
- comfortable for solo dining
- good for working
Cons
- rude manager behavior
- understaffing issues
- limited parking options
- cleanliness concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

Dunkin'
235 Washington St, Boston, Massachusetts
The reviews provide mixed feedback on the fast food chain store. While some customers appreciate the quality of coffee and donuts, they report issues with service efficiency and staff behavior. Another customer faced an incident where their order was mistakenly taken by someone else. The proximity to closing time affected product availability for one visitor.

Dunkin'
20 North St, Boston, Massachusetts
The Dunkin' location offers quick and friendly service with excellent coffee and donuts, making it a popular choice for breakfast and solo dining in Boston. While the environment is clean and efficient, some customers have experienced issues with incorrect orders. The spot is well-equipped with various amenities including seating options and accessibility features.

Dunkin'
417 Washington St Suite M, Boston, Massachusetts
The reviews highlight several issues at this Dunkin' Donuts location, including rude staff behavior and poor order accuracy. Customers frequently encountered problems with service quality and communication, leading to dissatisfaction. Despite these issues, the establishment offers various services such as dine-in and delivery options.

Red Apple Farm @ Boston Public Market
100 Hanover St, Boston, Massachusetts
Red Apple Farm at the Boston Public Market offers a charming selection of apple-themed products including freshly made donuts and cider. The establishment is praised for its friendly staff and delicious offerings like maple syrup and unique infused ciders. However, it has limitations such as high prices and lacks certain amenities like takeout options.

Union Square Donuts
100 Hanover St, Boston, Massachusetts
The donut shop offers fresh and soft pastries with diverse flavors like ube, pineapple, and Boston Creme Bismarck, but faces criticism for icing issues due to packaging. Service was noted as lacking enthusiasm in one instance, and there's a concern regarding potential cross-contamination for nut allergies. Despite these drawbacks, the donuts themselves received high praise for their quality.

Dunkin'
111 State St, Boston, Massachusetts
The establishment offers a range of services including dine-in and delivery with a reputation for great coffee, but the customer experience is marred by several issues. Reviews indicate that there are frequent mistakes in orders, lack of proper training among staff, and a somewhat dismissive attitude toward customer concerns. The service environment is casual and family-friendly, yet cleanliness during incidents like spills seems to be an issue.

Dunkin'
147 Tremont St, Boston, Massachusetts
The reviews indicate mixed experiences at this Dunkin's location. Positive comments highlight efficient service and good quality of food like donuts. However, several negative points are raised regarding staff behavior and poor cleanliness. The dining room is reportedly not maintained well, contributing to unpleasant smells. Additionally, inconsistency in service speeds has caused frustration among customers.

Blackbird Doughnuts Beacon Hill
175 Cambridge St, Boston, Massachusetts
Blackbird Donuts offers a diverse range of high-quality donuts with standout flavors like lemon glazed and Boston cream. While the vegan options are praised for their taste, the service and seating arrangements leave room for improvement. The location is trendy but comes with a higher price point and limited parking.