Dunkin' logo

Dunkin'

(3.7)

417 Washington St Suite M, Boston, Massachusetts

Dunkin' storefront

Summary

The reviews highlight several issues at this Dunkin' Donuts location, including rude staff behavior and poor order accuracy. Customers frequently encountered problems with service quality and communication, leading to dissatisfaction. Despite these issues, the establishment offers various services such as dine-in and delivery options.

Pros

  • Offers delivery
  • Has dine-in option
  • Provides takeout

Cons

  • Rude staff behavior
  • Poor order accuracy
  • Long lines

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday7:30AM-4PM
tuesday7:30AM-4PM
wednesday7:30AM-4PM
thursday7:30AM-4PM
friday7:30AM-4PM
saturday7:30AM-3:30PM
sunday12-5PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

2.1

147 Tremont St, Boston, Massachusetts

The reviews indicate mixed experiences at this Dunkin's location. Positive comments highlight efficient service and good quality of food like donuts. However, several negative points are raised regarding staff behavior and poor cleanliness. The dining room is reportedly not maintained well, contributing to unpleasant smells. Additionally, inconsistency in service speeds has caused frustration among customers.

Dunkin' logo

Dunkin'

3.9

235 Washington St, Boston, Massachusetts

The reviews provide mixed feedback on the fast food chain store. While some customers appreciate the quality of coffee and donuts, they report issues with service efficiency and staff behavior. Another customer faced an incident where their order was mistakenly taken by someone else. The proximity to closing time affected product availability for one visitor.

Dunkin' logo

Dunkin'

3.8

101 Summer St, Boston, Massachusetts

The business provides a pleasant environment with friendly and flexible staff, known for great coffee and efficient services despite occasional language barriers and order mistakes. The establishment offers various dining options like breakfast, lunch, and dinner, and is busy but maintains quality service.

Dunkin' logo

Dunkin'

3.5

16 Tremont St, Boston, Massachusetts

The Dunkin' Donuts location at 16 Tremont Street has mixed reviews regarding customer service and management. While some customers appreciate the excellent coffee and friendly staff, others have encountered rudeness from a manager and issues with cleanliness and understaffing. The store offers a variety of services including curbside pickup and delivery, but faces challenges such as limited parking.

Dunkin' logo

Dunkin'

3.0

630 Washington St, Boston, Massachusetts

The establishment offers a casual dining experience with a range of service options including curbside pickup and dine-in. While the coffee is popular, it often receives criticism for being burnt or bitter. Service speed is frequently mentioned as slow, with multiple instances of errors in order fulfillment. The atmosphere is described as clean and family-friendly, but some visitors report poor customer interactions.

Dunkin' logo

Dunkin'

3.6

16 Kneeland St #18, Boston, Massachusetts

The establishment offers excellent service and a clean environment but suffers from understaffing during weekends, leading to longer wait times. Customer service issues are prevalent, including refusal of refunds for unavailable items. The AC is out of order, causing discomfort for both staff and customers.

Dunkin' logo

Dunkin'

3.8

111 State St, Boston, Massachusetts

The establishment offers a range of services including dine-in and delivery with a reputation for great coffee, but the customer experience is marred by several issues. Reviews indicate that there are frequent mistakes in orders, lack of proper training among staff, and a somewhat dismissive attitude toward customer concerns. The service environment is casual and family-friendly, yet cleanliness during incidents like spills seems to be an issue.

Dunkin' logo

Dunkin'

3.6

711 Atlantic Ave, Boston, Massachusetts

The establishment offers a mix of good and bad experiences. The service is fast and friendly, with efficient staff and clean surroundings. However, some customers find the coffee too sweet and the donuts not particularly fresh. High prices and limited parking are noted drawbacks. While the place serves great coffee and has several dining options, it falls short in donut freshness.