Dunkin'
16 Kneeland St #18, Boston, Massachusetts
Phone: +1 617-695-0546
Website: locations.dunkindonuts.com
Summary
The establishment offers excellent service and a clean environment but suffers from understaffing during weekends, leading to longer wait times. Customer service issues are prevalent, including refusal of refunds for unavailable items. The AC is out of order, causing discomfort for both staff and customers.
Pros
- excellent service
- clean environment
- friendly staff
Cons
- long wait times
- poor customer service
- non-functional AC
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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