Dunkin' logo

Dunkin'

(3.7)

750 Washington St Proger Building, Boston, Massachusetts

Dunkin' storefront

Summary

The establishment offers a mixed customer experience with some notable strengths and weaknesses. While the service can be excellent at times, there are frequent reports of rudeness and inefficiency among staff members. Additionally, there are issues with accessibility and operational consistency, particularly concerning early closures without notice.

Pros

  • excellent customer service occasionally
  • great coffee quality
  • casual and family-friendly atmosphere
  • offers vegetarian options
  • quick bite availability

Cons

  • rude staff behavior
  • inconsistent operational hours
  • subpar order management

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Wheelchair Accessible
Early Morning Hours

Hours

monday5:30AM-8PM
tuesday5:30AM-8PM
wednesday5:30AM-8PM
thursday5:30AM-8PM
friday5:30AM-8PM
saturday6AM-6PM
sunday6:30AM-6PM

Location

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3.6

16 Kneeland St #18, Boston, Massachusetts

The establishment offers excellent service and a clean environment but suffers from understaffing during weekends, leading to longer wait times. Customer service issues are prevalent, including refusal of refunds for unavailable items. The AC is out of order, causing discomfort for both staff and customers.

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Dunkin'

4.0

City Place, 8 Park Plaza, Boston, Massachusetts

The Dunkin' location in Boston is praised for its friendly and quick service, with consistently good coffee that never tastes bitter or burnt. The staff's warm hospitality makes it a recommended visit. While the donut selection can be limited at times, the environment remains clean and inviting. It offers various services including dine-in, takeout, and delivery, making it convenient for breakfast enthusiasts.

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Dunkin'

3.0

630 Washington St, Boston, Massachusetts

The establishment offers a casual dining experience with a range of service options including curbside pickup and dine-in. While the coffee is popular, it often receives criticism for being burnt or bitter. Service speed is frequently mentioned as slow, with multiple instances of errors in order fulfillment. The atmosphere is described as clean and family-friendly, but some visitors report poor customer interactions.

Dunkin' logo

Dunkin'

3.6

711 Atlantic Ave, Boston, Massachusetts

The establishment offers a mix of good and bad experiences. The service is fast and friendly, with efficient staff and clean surroundings. However, some customers find the coffee too sweet and the donuts not particularly fresh. High prices and limited parking are noted drawbacks. While the place serves great coffee and has several dining options, it falls short in donut freshness.

Dunkin' logo

Dunkin'

3.8

101 Summer St, Boston, Massachusetts

The business provides a pleasant environment with friendly and flexible staff, known for great coffee and efficient services despite occasional language barriers and order mistakes. The establishment offers various dining options like breakfast, lunch, and dinner, and is busy but maintains quality service.

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Dunkin'

2.1

147 Tremont St, Boston, Massachusetts

The reviews indicate mixed experiences at this Dunkin's location. Positive comments highlight efficient service and good quality of food like donuts. However, several negative points are raised regarding staff behavior and poor cleanliness. The dining room is reportedly not maintained well, contributing to unpleasant smells. Additionally, inconsistency in service speeds has caused frustration among customers.

Blackbird Doughnuts-South End logo

Blackbird Doughnuts-South End

4.3

492 Tremont St, Boston, Massachusetts

Blackbird Doughnuts receives mixed reviews. Customers appreciate the creative flavors and fast service but criticize inconsistent quality and presentation issues with custom orders. While some visitors are disappointed by their experiences, others commend customer service efforts in resolving complaints.

Dunkin' logo

Dunkin'

4.1

1138 Washington St, Boston, Massachusetts

Dunkin' in Boston is praised for its exceptional coffee and friendly service. Customers appreciate the consistent quality of coffee and the welcoming attitude of staff. The convenience of ordering through an app and multiple dining options add to its appeal. While generally positive, some customers note challenges with parking.