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Dunkin'

(3.0)

630 Washington St, Boston, Massachusetts

Dunkin' storefront

Summary

The establishment offers a casual dining experience with a range of service options including curbside pickup and dine-in. While the coffee is popular, it often receives criticism for being burnt or bitter. Service speed is frequently mentioned as slow, with multiple instances of errors in order fulfillment. The atmosphere is described as clean and family-friendly, but some visitors report poor customer interactions.

Pros

  • casual dining environment
  • clean and modern store
  • variety of service options
  • good for families

Cons

  • slow service speed
  • poor coffee quality
  • order fulfillment errors

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday5:30AM-7PM
tuesday5:30AM-7PM
wednesday5:30AM-7PM
thursday5:30AM-7PM
friday5:30AM-7PM
saturday6AM-6PM
sunday7AM-4PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

16 Kneeland St #18, Boston, Massachusetts

The establishment offers excellent service and a clean environment but suffers from understaffing during weekends, leading to longer wait times. Customer service issues are prevalent, including refusal of refunds for unavailable items. The AC is out of order, causing discomfort for both staff and customers.

Dunkin' logo

Dunkin'

3.7

750 Washington St Proger Building, Boston, Massachusetts

The establishment offers a mixed customer experience with some notable strengths and weaknesses. While the service can be excellent at times, there are frequent reports of rudeness and inefficiency among staff members. Additionally, there are issues with accessibility and operational consistency, particularly concerning early closures without notice.

Dunkin' logo

Dunkin'

4.0

City Place, 8 Park Plaza, Boston, Massachusetts

The Dunkin' location in Boston is praised for its friendly and quick service, with consistently good coffee that never tastes bitter or burnt. The staff's warm hospitality makes it a recommended visit. While the donut selection can be limited at times, the environment remains clean and inviting. It offers various services including dine-in, takeout, and delivery, making it convenient for breakfast enthusiasts.

Dunkin' logo

Dunkin'

2.1

147 Tremont St, Boston, Massachusetts

The reviews indicate mixed experiences at this Dunkin's location. Positive comments highlight efficient service and good quality of food like donuts. However, several negative points are raised regarding staff behavior and poor cleanliness. The dining room is reportedly not maintained well, contributing to unpleasant smells. Additionally, inconsistency in service speeds has caused frustration among customers.

Dunkin' logo

Dunkin'

3.8

101 Summer St, Boston, Massachusetts

The business provides a pleasant environment with friendly and flexible staff, known for great coffee and efficient services despite occasional language barriers and order mistakes. The establishment offers various dining options like breakfast, lunch, and dinner, and is busy but maintains quality service.

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Dunkin'

3.7

417 Washington St Suite M, Boston, Massachusetts

The reviews highlight several issues at this Dunkin' Donuts location, including rude staff behavior and poor order accuracy. Customers frequently encountered problems with service quality and communication, leading to dissatisfaction. Despite these issues, the establishment offers various services such as dine-in and delivery options.

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Dunkin'

3.6

711 Atlantic Ave, Boston, Massachusetts

The establishment offers a mix of good and bad experiences. The service is fast and friendly, with efficient staff and clean surroundings. However, some customers find the coffee too sweet and the donuts not particularly fresh. High prices and limited parking are noted drawbacks. While the place serves great coffee and has several dining options, it falls short in donut freshness.

Dunkin' logo

Dunkin'

3.9

235 Washington St, Boston, Massachusetts

The reviews provide mixed feedback on the fast food chain store. While some customers appreciate the quality of coffee and donuts, they report issues with service efficiency and staff behavior. Another customer faced an incident where their order was mistakenly taken by someone else. The proximity to closing time affected product availability for one visitor.