Dunkin' logo

Dunkin'

(3.8)

101 Summer St, Boston, Massachusetts

Dunkin' storefront

Summary

The business provides a pleasant environment with friendly and flexible staff, known for great coffee and efficient services despite occasional language barriers and order mistakes. The establishment offers various dining options like breakfast, lunch, and dinner, and is busy but maintains quality service.

Pros

  • great customer experience
  • efficient service
  • friendly staff
  • varied dining options
  • comfortable atmosphere

Cons

  • occasional order errors
  • language barrier

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible

Hours

monday5:30AM-6PM
tuesday5:30AM-6PM
wednesday5:30AM-6PM
thursday5:30AM-6PM
friday5:30AM-6PM
saturday7AM-2PM
sunday7AM-2PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

711 Atlantic Ave, Boston, Massachusetts

The establishment offers a mix of good and bad experiences. The service is fast and friendly, with efficient staff and clean surroundings. However, some customers find the coffee too sweet and the donuts not particularly fresh. High prices and limited parking are noted drawbacks. While the place serves great coffee and has several dining options, it falls short in donut freshness.

Dunkin' logo

Dunkin'

3.7

417 Washington St Suite M, Boston, Massachusetts

The reviews highlight several issues at this Dunkin' Donuts location, including rude staff behavior and poor order accuracy. Customers frequently encountered problems with service quality and communication, leading to dissatisfaction. Despite these issues, the establishment offers various services such as dine-in and delivery options.

Dunkin' logo

Dunkin'

3.0

630 Washington St, Boston, Massachusetts

The establishment offers a casual dining experience with a range of service options including curbside pickup and dine-in. While the coffee is popular, it often receives criticism for being burnt or bitter. Service speed is frequently mentioned as slow, with multiple instances of errors in order fulfillment. The atmosphere is described as clean and family-friendly, but some visitors report poor customer interactions.

Dunkin' logo

Dunkin'

3.6

16 Kneeland St #18, Boston, Massachusetts

The establishment offers excellent service and a clean environment but suffers from understaffing during weekends, leading to longer wait times. Customer service issues are prevalent, including refusal of refunds for unavailable items. The AC is out of order, causing discomfort for both staff and customers.

Dunkin' logo

Dunkin'

2.1

147 Tremont St, Boston, Massachusetts

The reviews indicate mixed experiences at this Dunkin's location. Positive comments highlight efficient service and good quality of food like donuts. However, several negative points are raised regarding staff behavior and poor cleanliness. The dining room is reportedly not maintained well, contributing to unpleasant smells. Additionally, inconsistency in service speeds has caused frustration among customers.

Dunkin' logo

Dunkin'

3.9

235 Washington St, Boston, Massachusetts

The reviews provide mixed feedback on the fast food chain store. While some customers appreciate the quality of coffee and donuts, they report issues with service efficiency and staff behavior. Another customer faced an incident where their order was mistakenly taken by someone else. The proximity to closing time affected product availability for one visitor.

Kane's Donuts in Boston logo

Kane's Donuts in Boston

4.6

90 Oliver St, Boston, Massachusetts

Kane's donuts are celebrated for their delicious variety and quality, especially the apple fritters and gluten-free options. The service is fast and friendly, contributing to a positive customer experience in a clean environment. However, some customers find parking challenging due to limited availability, and the prices can be considered high.

Dunkin' logo

Dunkin'

3.7

750 Washington St Proger Building, Boston, Massachusetts

The establishment offers a mixed customer experience with some notable strengths and weaknesses. While the service can be excellent at times, there are frequent reports of rudeness and inefficiency among staff members. Additionally, there are issues with accessibility and operational consistency, particularly concerning early closures without notice.