Dunkin' logo

Dunkin'

(4.1)

1138 Washington St, Boston, Massachusetts

Dunkin' storefront

Summary

Dunkin' in Boston is praised for its exceptional coffee and friendly service. Customers appreciate the consistent quality of coffee and the welcoming attitude of staff. The convenience of ordering through an app and multiple dining options add to its appeal. While generally positive, some customers note challenges with parking.

Pros

  • excellent coffee
  • friendly staff
  • quick service
  • app ordering
  • variety of options

Cons

  • limited parking
  • busy morning lines

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday6AM-6PM
sunday6AM-4PM

Location

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The establishment offers a mixed customer experience with some notable strengths and weaknesses. While the service can be excellent at times, there are frequent reports of rudeness and inefficiency among staff members. Additionally, there are issues with accessibility and operational consistency, particularly concerning early closures without notice.

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Dunkin' logo

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The Dunkin' location in Boston is praised for its friendly and quick service, with consistently good coffee that never tastes bitter or burnt. The staff's warm hospitality makes it a recommended visit. While the donut selection can be limited at times, the environment remains clean and inviting. It offers various services including dine-in, takeout, and delivery, making it convenient for breakfast enthusiasts.

Dunkin' logo

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3.6

16 Kneeland St #18, Boston, Massachusetts

The establishment offers excellent service and a clean environment but suffers from understaffing during weekends, leading to longer wait times. Customer service issues are prevalent, including refusal of refunds for unavailable items. The AC is out of order, causing discomfort for both staff and customers.

Dunkin' logo

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3.0

630 Washington St, Boston, Massachusetts

The establishment offers a casual dining experience with a range of service options including curbside pickup and dine-in. While the coffee is popular, it often receives criticism for being burnt or bitter. Service speed is frequently mentioned as slow, with multiple instances of errors in order fulfillment. The atmosphere is described as clean and family-friendly, but some visitors report poor customer interactions.

Dunkin' logo

Dunkin'

3.6

711 Atlantic Ave, Boston, Massachusetts

The establishment offers a mix of good and bad experiences. The service is fast and friendly, with efficient staff and clean surroundings. However, some customers find the coffee too sweet and the donuts not particularly fresh. High prices and limited parking are noted drawbacks. While the place serves great coffee and has several dining options, it falls short in donut freshness.

Dunkin' logo

Dunkin'

4.1

75 Old Colony Ave, South Boston, Massachusetts

The business generally receives positive feedback for its fast and efficient service, particularly during morning hours, with customers appreciating the quick drive-thru and accurate orders. However, some negative experiences are noted regarding poor customer service at night, with reports of rudeness and incorrect orders. Despite these issues, the establishment is praised for having a clean environment and offering excellent desserts.