Dunkin' storefront

Summary

The business offers a mixed experience with generally good service and popular coffee options. Customers appreciate the friendly staff and quick service, particularly for breakfast items like donuts. However, there are complaints about inconsistent food quality, such as stale or poorly prepared items. The environment is casual and family-friendly, but some reviews mention poor customer interactions.

Pros

  • fast friendly service
  • great coffee
  • casual atmosphere
  • wheelchair accessible
  • family-friendly

Cons

  • inconsistent food quality
  • poor customer interaction

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.0

Hopkin Int'l Airport, 5300 Riverside Dr, Cleveland, Ohio

The service at the location is generally praised for its friendliness and speed, with customers enjoying fresh food and coffee. However, some issues include inconsistent quality in beverages and potential under-staffing leading to long waits. Despite these drawbacks, many find it worth visiting, especially for breakfast offerings.

Krispy Kreme logo

Krispy Kreme

4.4

6907 Pearl Rd, Middleburg Heights, Ohio

The business offers a unique experience where customers can watch donuts being made, and they provide great coffee. However, the service is often slow and inconsistent, leading to dissatisfaction among patrons. Despite having amenities like free parking and wheelchair accessibility, there are frequent complaints about poor management and undercooked products.

Dunkin' logo

Dunkin'

4.2

17801 Bagley Rd, Middleburg Heights, Ohio

The location is highly praised for its excellent service, cleanliness, and quality of food, particularly noting great coffee and desserts. Customers appreciate the friendly staff and are willing to pay higher prices for these benefits. However, there are concerns about high prices and specific product issues like an ice cream cake not meeting expectations.

Dunkin' logo

Dunkin'

4.0

6317 Pearl Rd, Parma Heights, Ohio

Customers appreciate the fast and friendly service and enjoy the great coffee and tea selection at this location. However, some have reported long wait times in the drive-thru and a lack of responsiveness to customer complaints. The menu offers a variety of dining options including breakfast and desserts, with vegetarian choices available.

Dunkin' logo

Dunkin'

3.8

789 Front St, Berea, Ohio

The restaurant offers consistently good coffee that attracts many customers despite occasional service issues. Reviewers frequently complain about the drive-thru being slow and orders often being incorrect. Despite these drawbacks, the overall atmosphere is casual with a variety of dining options available, including breakfast, lunch, and dinner.

Dunkin' logo

Dunkin'

4.1

16204 Lorain Ave, Cleveland, Ohio

The business provides a friendly and fast service with a clean environment. Reviews highlight both exceptional and subpar experiences, particularly concerning order accuracy and coffee issues. While some customers appreciate the community atmosphere and improved service, others are frustrated by repeated mistakes in their orders.

Peace, Love and Little Donuts of Westpark logo

Peace, Love and Little Donuts of Westpark

4.5

3786 Rocky River Dr, Cleveland, Ohio

The donut shop offers a vibrant and creative atmosphere with unique donut flavors and names. Customers appreciate the fast service, friendly staff, and clean environment. While some find the donuts delicious, others noted they were cold upon serving. The location is easy to find but can be busy on weekends.

Dunkin' logo

Dunkin'

4.0

21015 Lorain Rd, Fairview Park, Ohio

The reviews highlight a mixed experience at this Dunkin Doughnuts location. Customers appreciated the friendly staff and coffee quality but were disappointed with limited doughnut variety, slow service, and high prices. While there are some positives like good coffee and friendliness, operational issues such as insufficient stock and uninformative staff regarding hidden products marred the overall experience.