Dunkin' storefront

Summary

Customers appreciate the fast and friendly service and enjoy the great coffee and tea selection at this location. However, some have reported long wait times in the drive-thru and a lack of responsiveness to customer complaints. The menu offers a variety of dining options including breakfast and desserts, with vegetarian choices available.

Pros

  • fast and friendly service
  • great coffee quality
  • refreshing tea selection
  • variety of dining options
  • vegetarian-friendly offerings

Cons

  • long drive-thru wait times
  • poor responsiveness to complaints

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Krispy Kreme logo

Krispy Kreme

4.4

6907 Pearl Rd, Middleburg Heights, Ohio

The business offers a unique experience where customers can watch donuts being made, and they provide great coffee. However, the service is often slow and inconsistent, leading to dissatisfaction among patrons. Despite having amenities like free parking and wheelchair accessibility, there are frequent complaints about poor management and undercooked products.

Dunkin' logo

Dunkin'

3.9

6919 Ridge Rd, Parma, Ohio

The reviews highlight several issues with order accuracy and service speed, particularly during peak hours and understaffed situations. While the donuts are highly praised for their quality, customers express frustration over long wait times, both in drive-thru lines and while waiting for orders to be corrected. Despite these challenges, some positive aspects include a commitment to customer satisfaction through corrections when errors are acknowledged.

Dunkin' logo

Dunkin'

4.2

15800 Snow Rd, Brook Park, Ohio

The business offers a mixed experience with generally good service and popular coffee options. Customers appreciate the friendly staff and quick service, particularly for breakfast items like donuts. However, there are complaints about inconsistent food quality, such as stale or poorly prepared items. The environment is casual and family-friendly, but some reviews mention poor customer interactions.

Dunkin' logo

Dunkin'

3.7

4740 Ridge Rd, Brooklyn, Ohio

Dunkin' Donuts offers a casual and friendly atmosphere with excellent coffee and dessert options, making it popular for breakfast and solo dining. However, service can be inconsistent, with some instances of order mistakes and slow service reported in the drive-through. Accessibility features are comprehensive, catering to various needs including wheelchair access.

Royal Donut logo

Royal Donut

4.6

5759 State Rd, Parma, Ohio

Royal Donut is appreciated for its tasty and well-made donuts, particularly the pumpkin cake variety which stands out due to its fresh flavor and subtle glaze. The service is noted as quick and friendly, with a clean environment that enhances the overall experience. However, some customers feel the coffee options are not competitive with larger chains. The establishment offers convenient service methods including drive-through and takeout.

Jack Frost Donuts logo

Jack Frost Donuts

4.3

4960 Pearl Rd, Cleveland, Ohio

The bakery is known for its delicious donuts and friendly service but faces some issues with labeling and freshness. Customers appreciate the dessert offerings and atmosphere, while noting high prices and confusion due to a lack of flavor labels on doughnuts. The establishment provides several service options like delivery and takeout.

Dunkin' logo

Dunkin'

4.2

17801 Bagley Rd, Middleburg Heights, Ohio

The location is highly praised for its excellent service, cleanliness, and quality of food, particularly noting great coffee and desserts. Customers appreciate the friendly staff and are willing to pay higher prices for these benefits. However, there are concerns about high prices and specific product issues like an ice cream cake not meeting expectations.

Dunkin' logo

Dunkin'

3.7

2080 Snow Rd, Parma, Ohio

The reviews for this Dunkin' location are mixed, with some customers expressing dissatisfaction over poor service and stale food, while others appreciate the fast service and quality coffee. The establishment seems to have issues with employee training and consistency in food preparation. Despite these negatives, there are positives such as a clean environment and quick service. Overall, it's clear that while Dunkin' has potential, there is room for improvement.