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Summary
The reviews for this Dunkin' location are mixed, with some customers expressing dissatisfaction over poor service and stale food, while others appreciate the fast service and quality coffee. The establishment seems to have issues with employee training and consistency in food preparation. Despite these negatives, there are positives such as a clean environment and quick service. Overall, it's clear that while Dunkin' has potential, there is room for improvement.
Pros
- good coffee
- fast service
- clean environment
Cons
- stale food
- poor customer service
- high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Royal Donut
5759 State Rd, Parma, Ohio
Royal Donut is appreciated for its tasty and well-made donuts, particularly the pumpkin cake variety which stands out due to its fresh flavor and subtle glaze. The service is noted as quick and friendly, with a clean environment that enhances the overall experience. However, some customers feel the coffee options are not competitive with larger chains. The establishment offers convenient service methods including drive-through and takeout.
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Jack Frost Donuts
4960 Pearl Rd, Cleveland, Ohio
The bakery is known for its delicious donuts and friendly service but faces some issues with labeling and freshness. Customers appreciate the dessert offerings and atmosphere, while noting high prices and confusion due to a lack of flavor labels on doughnuts. The establishment provides several service options like delivery and takeout.
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Dunkin'
4740 Ridge Rd, Brooklyn, Ohio
Dunkin' Donuts offers a casual and friendly atmosphere with excellent coffee and dessert options, making it popular for breakfast and solo dining. However, service can be inconsistent, with some instances of order mistakes and slow service reported in the drive-through. Accessibility features are comprehensive, catering to various needs including wheelchair access.
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Dunkin'
6919 Ridge Rd, Parma, Ohio
The reviews highlight several issues with order accuracy and service speed, particularly during peak hours and understaffed situations. While the donuts are highly praised for their quality, customers express frustration over long wait times, both in drive-thru lines and while waiting for orders to be corrected. Despite these challenges, some positive aspects include a commitment to customer satisfaction through corrections when errors are acknowledged.
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Dunkin'
7422 Broadview Rd, Parma, Ohio
The establishment has been receiving negative feedback from customers regarding service quality and product availability. Issues include incorrect orders with inadequate training of staff being highlighted repeatedly across several complaints. Additionally, there are concerns about rude behavior by employees, inconsistent stock levels leading to unavailability of popular items like donuts, and poor management response in addressing customer grievances.
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Dunkin'
6317 Pearl Rd, Parma Heights, Ohio
Customers appreciate the fast and friendly service and enjoy the great coffee and tea selection at this location. However, some have reported long wait times in the drive-thru and a lack of responsiveness to customer complaints. The menu offers a variety of dining options including breakfast and desserts, with vegetarian choices available.
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Jo Ann's Donuts & Ice Cream
8140 Broadview Rd, Broadview Heights, Ohio
This charming local donut shop offers a cozy atmosphere reminiscent of a grandmother's kitchen with excellent food and friendly service. Patrons appreciate the homemade breakfast options, including wraps and hash browns, as well as the fresh and delicious donuts. The establishment is family-owned and operates in the morning hours. While prices are reasonable for the quality provided, parking may be limited.
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Terrapin Bakery
3146 W 14th St, Cleveland, Ohio
The business provides a cozy and stylish atmosphere with excellent customer service and delicious artisan pastries and breakfast items. Patrons appreciate the unique donuts, croissants, and sandwiches, along with good coffee offerings. However, some customers find the prices to be on the higher side.