Dunkin' logo

Dunkin'

(3.5)

7422 Broadview Rd, Parma, Ohio

Dunkin' storefront

Summary

The establishment has been receiving negative feedback from customers regarding service quality and product availability. Issues include incorrect orders with inadequate training of staff being highlighted repeatedly across several complaints. Additionally, there are concerns about rude behavior by employees, inconsistent stock levels leading to unavailability of popular items like donuts, and poor management response in addressing customer grievances.

Pros

  • casual atmosphere
  • wheelchair accessibility
  • family-friendly environment
  • good for solo dining

Cons

  • poor staff training
  • rude employee behavior
  • inconsistent product availability

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

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This charming local donut shop offers a cozy atmosphere reminiscent of a grandmother's kitchen with excellent food and friendly service. Patrons appreciate the homemade breakfast options, including wraps and hash browns, as well as the fresh and delicious donuts. The establishment is family-owned and operates in the morning hours. While prices are reasonable for the quality provided, parking may be limited.

Dunkin' logo

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3.9

6919 Ridge Rd, Parma, Ohio

The reviews highlight several issues with order accuracy and service speed, particularly during peak hours and understaffed situations. While the donuts are highly praised for their quality, customers express frustration over long wait times, both in drive-thru lines and while waiting for orders to be corrected. Despite these challenges, some positive aspects include a commitment to customer satisfaction through corrections when errors are acknowledged.

Dunkin' logo

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The reviews for this Dunkin' location are mixed, with some customers expressing dissatisfaction over poor service and stale food, while others appreciate the fast service and quality coffee. The establishment seems to have issues with employee training and consistency in food preparation. Despite these negatives, there are positives such as a clean environment and quick service. Overall, it's clear that while Dunkin' has potential, there is room for improvement.

Royal Donut logo

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Dunkin' logo

Dunkin'

3.9

1057 W Royalton Rd, Broadview Heights, Ohio

This Dunkin' Donuts location receives mixed reviews with praise for their coffee and quick service on weekdays but criticism during weekends for poor order accuracy and long wait times. Customers appreciate the range of breakfast options and convenient drive-thru service, yet some have encountered issues with incorrect orders and unresponsive staff.

Dunkin' logo

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4.0

6317 Pearl Rd, Parma Heights, Ohio

Customers appreciate the fast and friendly service and enjoy the great coffee and tea selection at this location. However, some have reported long wait times in the drive-thru and a lack of responsiveness to customer complaints. The menu offers a variety of dining options including breakfast and desserts, with vegetarian choices available.

Jack Frost Donuts logo

Jack Frost Donuts

4.3

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The bakery is known for its delicious donuts and friendly service but faces some issues with labeling and freshness. Customers appreciate the dessert offerings and atmosphere, while noting high prices and confusion due to a lack of flavor labels on doughnuts. The establishment provides several service options like delivery and takeout.

Dunkin' logo

Dunkin'

3.7

4740 Ridge Rd, Brooklyn, Ohio

Dunkin' Donuts offers a casual and friendly atmosphere with excellent coffee and dessert options, making it popular for breakfast and solo dining. However, service can be inconsistent, with some instances of order mistakes and slow service reported in the drive-through. Accessibility features are comprehensive, catering to various needs including wheelchair access.