Krispy Kreme logo

Krispy Kreme

(4.4)

6907 Pearl Rd, Middleburg Heights, Ohio

Krispy Kreme storefront

Summary

The business offers a unique experience where customers can watch donuts being made, and they provide great coffee. However, the service is often slow and inconsistent, leading to dissatisfaction among patrons. Despite having amenities like free parking and wheelchair accessibility, there are frequent complaints about poor management and undercooked products.

Pros

  • watch doughnuts being made
  • great coffee
  • family-friendly environment
  • free parking available
  • wheelchair accessible

Cons

  • slow service
  • inconsistent product quality
  • overpriced items

About

Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday6AM-10PM
tuesday6AM-10PM
wednesday6AM-10PM
thursday6AM-10PM
friday6AM-10PM
saturday6AM-10PM
sunday6AM-10PM

Location

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3.9

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3.8

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Hopkin Int'l Airport, 5300 Riverside Dr, Cleveland, Ohio

The service at the location is generally praised for its friendliness and speed, with customers enjoying fresh food and coffee. However, some issues include inconsistent quality in beverages and potential under-staffing leading to long waits. Despite these drawbacks, many find it worth visiting, especially for breakfast offerings.

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The reviews highlight that the donuts are generally tasty but opinions vary on flavor and service quality. Customers appreciate the fast service and clean environment but express dissatisfaction with customer interaction and high prices. Despite positive remarks about certain staff members being friendly, there's a consensus of poor overall customer service experience.