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Summary
The Dunkin' location has received mixed reviews with praise for its coffee and some menu items but criticism regarding service errors and parking. Customers appreciate the fast and friendly service despite high customer traffic. However, there have been recurring issues with order accuracy and staff behavior, affecting overall satisfaction.
Pros
- hot fresh sandwiches
- pleasant staff
- great coffee
Cons
- order mistakes
- poor customer service
- limited product availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Spudnuts Donuts
650 Prospect Rd, Berea, Ohio
The reviews highlight that the donuts are generally tasty but opinions vary on flavor and service quality. Customers appreciate the fast service and clean environment but express dissatisfaction with customer interaction and high prices. Despite positive remarks about certain staff members being friendly, there's a consensus of poor overall customer service experience.
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Dunkin'
17801 Bagley Rd, Middleburg Heights, Ohio
The location is highly praised for its excellent service, cleanliness, and quality of food, particularly noting great coffee and desserts. Customers appreciate the friendly staff and are willing to pay higher prices for these benefits. However, there are concerns about high prices and specific product issues like an ice cream cake not meeting expectations.
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Dunkin'
14009 Pearl Rd, Strongsville, Ohio
The business offers great coffee and maintains a clean environment with friendly staff, contributing to an overall positive dining experience. However, inconsistencies in product quality and service issues across locations are noted. Concerns regarding hygiene practices at the register have been raised by customers. Despite these drawbacks, the establishment provides multiple service options, including drive-thru and curbside pickup.
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Donut Scene
Towne Center, 15033 Pearl Rd, Strongsville, Ohio
The donut shop is highly praised for its diverse and delicious offerings, with many customers expressing delight over the quality of their pastries, particularly the maple donuts. The owner and staff are noted for their friendliness and welcoming atmosphere. However, some recent reviews have indicated a decline in freshness and quality, leading to dissatisfaction among long-time patrons.
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Krispy Kreme
6907 Pearl Rd, Middleburg Heights, Ohio
The business offers a unique experience where customers can watch donuts being made, and they provide great coffee. However, the service is often slow and inconsistent, leading to dissatisfaction among patrons. Despite having amenities like free parking and wheelchair accessibility, there are frequent complaints about poor management and undercooked products.
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Dunkin'
13128 Royalton Rd, Strongsville, Ohio
The establishment offers fast service and a clean environment, but has issues with staff behavior and order accuracy. Reviews indicate poor customer interactions, especially at the drive-thru. While it provides various dining options, including coffee and breakfast, there are complaints about burnt food and incorrect orders.
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Dunkin'
789 Front St, Berea, Ohio
The restaurant offers consistently good coffee that attracts many customers despite occasional service issues. Reviewers frequently complain about the drive-thru being slow and orders often being incorrect. Despite these drawbacks, the overall atmosphere is casual with a variety of dining options available, including breakfast, lunch, and dinner.
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Dunkin'
15800 Snow Rd, Brook Park, Ohio
The business offers a mixed experience with generally good service and popular coffee options. Customers appreciate the friendly staff and quick service, particularly for breakfast items like donuts. However, there are complaints about inconsistent food quality, such as stale or poorly prepared items. The environment is casual and family-friendly, but some reviews mention poor customer interactions.