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Summary
The reviews highlight that the donuts are generally tasty but opinions vary on flavor and service quality. Customers appreciate the fast service and clean environment but express dissatisfaction with customer interaction and high prices. Despite positive remarks about certain staff members being friendly, there's a consensus of poor overall customer service experience.
Pros
- Tasty donut flavors
- Fast service speed
- Clean store environment
- Friendly staff members
- Affordable coffee
Cons
- Poor customer service
- High prices for items
About
Chain supplier of potato flour donuts, along with coffee, croissants & other baked goods.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
8810 Pearl Rd, Strongsville, Ohio
The Dunkin' location has received mixed reviews with praise for its coffee and some menu items but criticism regarding service errors and parking. Customers appreciate the fast and friendly service despite high customer traffic. However, there have been recurring issues with order accuracy and staff behavior, affecting overall satisfaction.
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Dunkin'
17801 Bagley Rd, Middleburg Heights, Ohio
The location is highly praised for its excellent service, cleanliness, and quality of food, particularly noting great coffee and desserts. Customers appreciate the friendly staff and are willing to pay higher prices for these benefits. However, there are concerns about high prices and specific product issues like an ice cream cake not meeting expectations.
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Dunkin'
789 Front St, Berea, Ohio
The restaurant offers consistently good coffee that attracts many customers despite occasional service issues. Reviewers frequently complain about the drive-thru being slow and orders often being incorrect. Despite these drawbacks, the overall atmosphere is casual with a variety of dining options available, including breakfast, lunch, and dinner.
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Dunkin'
14009 Pearl Rd, Strongsville, Ohio
The business offers great coffee and maintains a clean environment with friendly staff, contributing to an overall positive dining experience. However, inconsistencies in product quality and service issues across locations are noted. Concerns regarding hygiene practices at the register have been raised by customers. Despite these drawbacks, the establishment provides multiple service options, including drive-thru and curbside pickup.
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Donut Scene
Towne Center, 15033 Pearl Rd, Strongsville, Ohio
The donut shop is highly praised for its diverse and delicious offerings, with many customers expressing delight over the quality of their pastries, particularly the maple donuts. The owner and staff are noted for their friendliness and welcoming atmosphere. However, some recent reviews have indicated a decline in freshness and quality, leading to dissatisfaction among long-time patrons.
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Krispy Kreme
6907 Pearl Rd, Middleburg Heights, Ohio
The business offers a unique experience where customers can watch donuts being made, and they provide great coffee. However, the service is often slow and inconsistent, leading to dissatisfaction among patrons. Despite having amenities like free parking and wheelchair accessibility, there are frequent complaints about poor management and undercooked products.
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Dunkin'
Hopkin Int'l Airport, 5300 Riverside Dr, Cleveland, Ohio
The service at the location is generally praised for its friendliness and speed, with customers enjoying fresh food and coffee. However, some issues include inconsistent quality in beverages and potential under-staffing leading to long waits. Despite these drawbacks, many find it worth visiting, especially for breakfast offerings.
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Dunkin'
13128 Royalton Rd, Strongsville, Ohio
The establishment offers fast service and a clean environment, but has issues with staff behavior and order accuracy. Reviews indicate poor customer interactions, especially at the drive-thru. While it provides various dining options, including coffee and breakfast, there are complaints about burnt food and incorrect orders.