Dunkin'

1825 Meriden-Waterbury Turnpike, Plantsville, Connecticut

The business offers a casual atmosphere with good coffee but has several service-related issues impacting customer satisfaction. Reviews highlight problems with stale food items and poor in-person service, particularly at the counter and drive-through. Despite having various service options including online ordering and delivery, there are significant delays and rudeness reported by staff.

262 Meriden-Waterbury Turnpike, Southington, Connecticut

The establishment offers a variety of services and amenities such as drive-thru, dine-in, and delivery options, along with good coffee and quick service during certain times. However, there are complaints about stale baked goods, poor customer service, and misleading closing times for the drive-thru. The environment is generally clean, but accessibility to fresh products and friendly staff could be improved.

746 Main St, Plantsville, Connecticut

Reviews highlight frequent order mistakes and poor customer service at this location. Some customers appreciate the coffee quality but criticize rude staff behavior. Melanie is noted for providing exceptional service. The establishment offers outdoor seating, delivery, drive-through, curbside pickup, and takeout options.

384 Belleview Ave, Southington, Connecticut

The farm stand is a charming location known for its unique and delicious baked goods like cannoli donuts. Customers appreciate the friendly service and convenient onsite options such as takeout and ample parking. However, some patrons noted issues with product quality recently, specifically regarding the texture of certain items.

1677 Meriden Rd, Wolcott, Connecticut

The business receives praise for its exceptional customer service and clean environment, with highlights on friendly staff and quick service at the drive-through. However, concerns have been raised about stale donuts and parking issues. While there are positive remarks about coffee quality, some customers experienced incorrect orders. Accessibility is noted as good due to wheelchair accommodations.

490-528 W Main St, Meriden, Connecticut

The business has mixed customer experiences with some positive aspects and notable issues. Positive mentions include good coffee quality and fast service at times. However, recurring problems such as incorrect orders and unprofessional staff behavior are significant concerns. While the establishment offers a range of services and conveniences like curbside pickup and drive-through, these are overshadowed by negative reviews focusing on order accuracy and customer service.

310 S Main St, Cheshire, Connecticut

Reviews for this Dunkin' Donuts location are mixed, highlighting both exceptional service and significant issues with staff behavior. Positive feedback focuses on the clean environment, efficient service, and friendly interactions by specific employees like Christina. However, there are serious concerns regarding racial profiling and disrespectful treatment of customers. Management responsiveness to customer complaints is inconsistent, as evidenced by one review about needing to check with management for simple transactions.

790 West St, Southington, Connecticut

The Dunkin' location on 790 West St receives mixed reviews with a few key strengths and areas for improvement highlighted by customers. Generally, the service is praised for its speed and friendliness, contributing to a positive atmosphere that enhances customer experience. However, some issues with drink preparation persist despite previous familiarity between staff and regulars. The establishment offers a range of convenient services including drive-thru and dine-in options.