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Dunkin'
262 Meriden-Waterbury Turnpike, Southington, Connecticut
Phone: +1 860-620-9289
Website: locations.dunkindonuts.com
Summary
The establishment offers a variety of services and amenities such as drive-thru, dine-in, and delivery options, along with good coffee and quick service during certain times. However, there are complaints about stale baked goods, poor customer service, and misleading closing times for the drive-thru. The environment is generally clean, but accessibility to fresh products and friendly staff could be improved.
Pros
- good coffee quality
- clean environment
- variety of services
- modern layout
- fast morning service
Cons
- stale baked goods
- poor customer service
- misleading drive-thru hours
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
490-528 W Main St, Meriden, Connecticut
The business has mixed customer experiences with some positive aspects and notable issues. Positive mentions include good coffee quality and fast service at times. However, recurring problems such as incorrect orders and unprofessional staff behavior are significant concerns. While the establishment offers a range of services and conveniences like curbside pickup and drive-through, these are overshadowed by negative reviews focusing on order accuracy and customer service.
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Lewis Farms
384 Belleview Ave, Southington, Connecticut
The farm stand is a charming location known for its unique and delicious baked goods like cannoli donuts. Customers appreciate the friendly service and convenient onsite options such as takeout and ample parking. However, some patrons noted issues with product quality recently, specifically regarding the texture of certain items.
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Dunkin'
1699 Highland Ave, Cheshire, Connecticut
The reviews indicate a mix of positive and negative experiences at this establishment. Customers appreciate the friendly service and quality coffee but have raised concerns about food preparation time and hygiene practices. The staff is noted for being welcoming, especially under new management, but there are consistent issues with order accuracy and cleanliness.
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Dunkin'
MidState Medical Center, 435 Lewis Ave, Meriden, Connecticut
The establishment has received numerous complaints about poor customer service and attitude issues from staff members, impacting the overall experience negatively. There are also reports of order mix-ups and dissatisfaction with refunds through the app. However, it offers a variety of services including delivery and takeout, and maintains a family-friendly atmosphere with good accessibility features.
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Dunkin'
746 Main St, Plantsville, Connecticut
Reviews highlight frequent order mistakes and poor customer service at this location. Some customers appreciate the coffee quality but criticize rude staff behavior. Melanie is noted for providing exceptional service. The establishment offers outdoor seating, delivery, drive-through, curbside pickup, and takeout options.
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Dunkin'
1825 Meriden-Waterbury Turnpike, Plantsville, Connecticut
The business offers a casual atmosphere with good coffee but has several service-related issues impacting customer satisfaction. Reviews highlight problems with stale food items and poor in-person service, particularly at the counter and drive-through. Despite having various service options including online ordering and delivery, there are significant delays and rudeness reported by staff.
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Dunkin'
255 E Main St, Meriden, Connecticut
The establishment is praised for its excellent customer service and consistently good coffee quality. It's a favorite among locals who appreciate the friendly staff and cleanliness of the environment. However, there are concerns about order accuracy and attitudes in preparation. The new management has positively impacted operations with improvements noted by customers.
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Dunkin'
944 Broad St, Meriden, Connecticut
The reviewed Dunkin' location has mixed feedback primarily due to inconsistent service and operational issues. Customers have reported premature closure of food services before stated closing times, disrespectful staff behavior, incorrect order fulfillment, and poor quality of products such as underfilled drinks and improperly prepared food items. These factors contribute to an overall negative customer experience despite the availability of various service options like curbside pickup and delivery.