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Dunkin'
1825 Meriden-Waterbury Turnpike, Plantsville, Connecticut
Phone: +1 860-620-1901
Website: locations.dunkindonuts.com
Summary
The business offers a casual atmosphere with good coffee but has several service-related issues impacting customer satisfaction. Reviews highlight problems with stale food items and poor in-person service, particularly at the counter and drive-through. Despite having various service options including online ordering and delivery, there are significant delays and rudeness reported by staff.
Pros
- good coffee
- casual atmosphere
- variety of seating options
Cons
- stale breakfast items
- rude staff interactions
- long wait times for orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1699 Highland Ave, Cheshire, Connecticut
The reviews indicate a mix of positive and negative experiences at this establishment. Customers appreciate the friendly service and quality coffee but have raised concerns about food preparation time and hygiene practices. The staff is noted for being welcoming, especially under new management, but there are consistent issues with order accuracy and cleanliness.
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Dunkin'
746 Main St, Plantsville, Connecticut
Reviews highlight frequent order mistakes and poor customer service at this location. Some customers appreciate the coffee quality but criticize rude staff behavior. Melanie is noted for providing exceptional service. The establishment offers outdoor seating, delivery, drive-through, curbside pickup, and takeout options.
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Lewis Farms
384 Belleview Ave, Southington, Connecticut
The farm stand is a charming location known for its unique and delicious baked goods like cannoli donuts. Customers appreciate the friendly service and convenient onsite options such as takeout and ample parking. However, some patrons noted issues with product quality recently, specifically regarding the texture of certain items.
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Dunkin'
1677 Meriden Rd, Wolcott, Connecticut
The business receives praise for its exceptional customer service and clean environment, with highlights on friendly staff and quick service at the drive-through. However, concerns have been raised about stale donuts and parking issues. While there are positive remarks about coffee quality, some customers experienced incorrect orders. Accessibility is noted as good due to wheelchair accommodations.
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Dunkin'
262 Meriden-Waterbury Turnpike, Southington, Connecticut
The establishment offers a variety of services and amenities such as drive-thru, dine-in, and delivery options, along with good coffee and quick service during certain times. However, there are complaints about stale baked goods, poor customer service, and misleading closing times for the drive-thru. The environment is generally clean, but accessibility to fresh products and friendly staff could be improved.
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Dunkin'
790 West St, Southington, Connecticut
The Dunkin' location on 790 West St receives mixed reviews with a few key strengths and areas for improvement highlighted by customers. Generally, the service is praised for its speed and friendliness, contributing to a positive atmosphere that enhances customer experience. However, some issues with drink preparation persist despite previous familiarity between staff and regulars. The establishment offers a range of convenient services including drive-thru and dine-in options.
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Dunkin'
415 N Main St, Southington, Connecticut
The business offers great coffee and fast service with friendly staff, making it popular for breakfast and solo dining. However, some customers have experienced issues such as burnt food and poor customer interactions. The location is convenient due to nearby parking options, but there are mixed opinions about the quality of food.
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Dunkin'
1096 West St, Southington, Connecticut
The business provides a variety of service options and is particularly popular for breakfast. Reviews highlight friendly staff and good coffee, though some customers have experienced dissatisfaction with beverage quality and order accuracy. The venue offers convenient amenities including free parking, wheelchair access, and various dining formats.