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Dunkin'
6925 S Pulaski Rd, Chicago, Illinois
Phone: +1 773-585-5999
Website: locations.dunkindonuts.com
Summary
The establishment provides good coffee and has improved customer service at certain times. However, there are significant inconsistencies in the quality of service, particularly during busy periods like weekends and holidays. Some staff members exhibit poor customer interactions, which negatively impacts the overall experience. Despite this, there are dedicated employees who contribute positively to the service.
Pros
- Great coffee
- Improved morning service
- Friendly staff at times
Cons
- Inconsistent service quality
- Poor customer interaction
- Refusal to remake orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Huck Finn Restaurant
6650 S Pulaski Rd, Chicago, Illinois
The business offers a diverse menu with strong highlights like great coffee and desserts. While some customers praise the excellent service and quality food such as steak and donuts, others have reported issues with stale donuts during late visits. The establishment is popular for breakfast to dinner and provides various dining options including takeout, delivery, and dine-in services. It's a family-friendly venue with good accessibility features.
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Dunkin'
6536 S Kedzie Ave, Chicago, Illinois
The business offers a mixed customer experience with positive remarks about personalized service and coffee quality. However, there are significant complaints regarding order readiness and disrespectful employee behavior. Some negative experiences were attributed to operational issues such as locked doors during open hours.
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Dunkin'
6435 S Cicero Ave, Chicago, Illinois
The reviews highlight a mixed experience at Dunkin' Donuts. Customers appreciate the fast and friendly service, with employees working diligently even in challenging situations. However, there are significant concerns about poor coffee quality, slow drive-through service, and potential hygiene issues like hair found in food. The location has good accessibility features but faces criticism for its operational efficiency.
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Dunkin'
Gas Station, 8145 S Pulaski Rd, Chicago, Illinois
The business offers a mix of positive and negative experiences according to the reviews. Customers generally appreciate the coffee quality and fast service but have encountered rude staff and disorganized situations. Despite these issues, some find the ambiance welcoming with good vegetarian options. Accessibility is noted as accommodating for wheelchair users.
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Dunkin'
7905 S Cicero Ave, Chicago, Illinois
The reviews highlight significant issues with customer service and food quality at the establishment. Multiple customers reported rude interactions with staff, incorrect orders not being rectified, and subpar food and drink offerings. Despite these negative experiences, some aspects like a clean environment are appreciated by others.
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Dunkin'
4612 W 59th St Cta, Chicago, Illinois
The business offers a variety of services including coffee and quick bites with multiple ordering options like mobile app orders. However, customers have raised concerns about service inconsistencies such as incorrect order preparation and lack of refunds for unusable items. The location has limited space which can become cramped during busy times. Despite having some pros like good breakfast offerings, there are issues with coffee quality and customer care.
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Dunkin'
5931 S Kedzie Ave, Chicago, Illinois
The business offers a mixed experience with positive feedback on friendly staff and good desserts, but there are consistent complaints about the inconsistency of coffee quality and order execution, especially during afternoon and night shifts. Management is advised to improve training for evening staff. Concerns were raised regarding cleanliness and food safety, specifically mentioning an undercooked plant-based sausage in a meal served to pregnant customers.
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Dunkin'
Midway Int'L Airport, Chicago, Illinois
The business provides great coffee but suffers from poor service and inconsistent order fulfillment. Employees often exhibit rudeness, leading to a negative customer experience. The environment is clean, yet there are frequent delays in service, with some orders being incomplete.