Dunkin' logo

Dunkin'

(3.5)

5931 S Kedzie Ave, Chicago, Illinois

Dunkin' storefront

Summary

The business offers a mixed experience with positive feedback on friendly staff and good desserts, but there are consistent complaints about the inconsistency of coffee quality and order execution, especially during afternoon and night shifts. Management is advised to improve training for evening staff. Concerns were raised regarding cleanliness and food safety, specifically mentioning an undercooked plant-based sausage in a meal served to pregnant customers.

Pros

  • Friendly evening staff
  • Good desserts
  • Multiple service options
  • Wide variety of dining times
  • Casual atmosphere

Cons

  • Inconsistent coffee quality
  • Order execution issues
  • Food safety concerns

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

6536 S Kedzie Ave, Chicago, Illinois

The business offers a mixed customer experience with positive remarks about personalized service and coffee quality. However, there are significant complaints regarding order readiness and disrespectful employee behavior. Some negative experiences were attributed to operational issues such as locked doors during open hours.

Dunkin' logo

Dunkin'

3.8

6100 S Western Ave, Chicago, Illinois

Dunkin' Donuts provides a mix of excellent and disappointing experiences according to customer reviews. The coffee and breakfast items receive praise for quality and taste, while service inconsistencies are a common complaint. Additionally, there are reports of poor management response and restroom maintenance issues. Despite these drawbacks, the overall experience is considered satisfactory by some customers.

Dunkin' logo

Dunkin'

4.0

5448 S Pulaski Rd, Chicago, Illinois

The business offers a cozy and casual atmosphere with a variety of service options including outdoor seating, delivery, takeout, and dine-in. Known for its great coffee and dessert options, it caters to breakfast lovers and those seeking quick bites. Despite these positives, reviews highlight several areas of concern such as poor customer service, unprofessional employee behavior, overpricing, and hygiene issues.

Huck Finn Restaurant logo

Huck Finn Restaurant

4.2

6650 S Pulaski Rd, Chicago, Illinois

The business offers a diverse menu with strong highlights like great coffee and desserts. While some customers praise the excellent service and quality food such as steak and donuts, others have reported issues with stale donuts during late visits. The establishment is popular for breakfast to dinner and provides various dining options including takeout, delivery, and dine-in services. It's a family-friendly venue with good accessibility features.

Dunkin' logo

Dunkin'

4.2

4701 S Kedzie Avenue Kedzi Plaza East, Chicago, Illinois

The business appears to struggle with customer service and order handling. Several customers have reported delays, mishandling of orders, and poor treatment by staff. Despite these issues, the establishment offers a variety of services including coffee, breakfast options, and seating for various dining needs.

Dunkin' logo

Dunkin'

3.7

5001 S Western Blvd, Chicago, Illinois

The business has mixed reviews, with customers expressing dissatisfaction over order accuracy and service speed. While some appreciate the convenient options like drive-through and delivery, others have faced issues with incorrect orders and pricing changes that negate discounts. The establishment is noted for its coffee but struggles with maintaining customer satisfaction due to these inconsistencies.

Dunkin' logo

Dunkin'

3.5

6925 S Pulaski Rd, Chicago, Illinois

The establishment provides good coffee and has improved customer service at certain times. However, there are significant inconsistencies in the quality of service, particularly during busy periods like weekends and holidays. Some staff members exhibit poor customer interactions, which negatively impacts the overall experience. Despite this, there are dedicated employees who contribute positively to the service.

Dunkin' logo

Dunkin'

2.5

4612 W 59th St Cta, Chicago, Illinois

The business offers a variety of services including coffee and quick bites with multiple ordering options like mobile app orders. However, customers have raised concerns about service inconsistencies such as incorrect order preparation and lack of refunds for unusable items. The location has limited space which can become cramped during busy times. Despite having some pros like good breakfast offerings, there are issues with coffee quality and customer care.