Dunkin' logo

Dunkin'

(4.2)

4701 S Kedzie Avenue Kedzi Plaza East, Chicago, Illinois

Dunkin' storefront

Summary

The business appears to struggle with customer service and order handling. Several customers have reported delays, mishandling of orders, and poor treatment by staff. Despite these issues, the establishment offers a variety of services including coffee, breakfast options, and seating for various dining needs.

Pros

  • variety of food offerings
  • coffee available
  • wheelchair accessible facilities
  • multiple service options
  • free parking

Cons

  • poor customer service
  • order mishandling
  • unfriendly staff attitude

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

4453 S Archer Ave, Chicago, Illinois

The business offers a variety of dining options and services including dine-in, takeout, and delivery. While it is known for its great coffee and has facilities that are accessible to wheelchair users, customers have reported significant issues with service. Common complaints include inattentive staff, long wait times, and incorrect orders being served. Despite these concerns, the business maintains a family-friendly atmosphere with amenities like Wi-Fi and free parking.

Dunkin' logo

Dunkin'

3.7

5001 S Western Blvd, Chicago, Illinois

The business has mixed reviews, with customers expressing dissatisfaction over order accuracy and service speed. While some appreciate the convenient options like drive-through and delivery, others have faced issues with incorrect orders and pricing changes that negate discounts. The establishment is noted for its coffee but struggles with maintaining customer satisfaction due to these inconsistencies.

Dunkin' logo

Dunkin'

3.7

3910 S Archer Ave, Chicago, Illinois

The business generally receives mixed reviews about its food quality and service consistency, with some customers noting excellent breakfast items but others citing poor customer service and hygiene issues. The establishment offers a range of services including drive-through and dine-in options, which are appreciated by some patrons. However, the inconsistency in service after certain hours and potential health code violations are major concerns highlighted in reviews.

Dunkin' logo

Dunkin'

3.6

4113 S Pulaski Rd, Chicago, Illinois

The business has received mixed feedback regarding its service and operational aspects. Multiple reviewers have reported poor customer service experiences at the drive-thru and in-store interactions, citing rude staff behavior and long wait times as major issues. Despite these negative reports on service, the establishment is recognized for having great coffee and dessert offerings. Additionally, it offers a variety of service options such as dine-in, takeout, and delivery, making it versatile in catering to different customer preferences.

Dunkin' logo

Dunkin'

4.0

5448 S Pulaski Rd, Chicago, Illinois

The business offers a cozy and casual atmosphere with a variety of service options including outdoor seating, delivery, takeout, and dine-in. Known for its great coffee and dessert options, it caters to breakfast lovers and those seeking quick bites. Despite these positives, reviews highlight several areas of concern such as poor customer service, unprofessional employee behavior, overpricing, and hygiene issues.

Dunkin' logo

Dunkin'

3.5

5931 S Kedzie Ave, Chicago, Illinois

The business offers a mixed experience with positive feedback on friendly staff and good desserts, but there are consistent complaints about the inconsistency of coffee quality and order execution, especially during afternoon and night shifts. Management is advised to improve training for evening staff. Concerns were raised regarding cleanliness and food safety, specifically mentioning an undercooked plant-based sausage in a meal served to pregnant customers.

Dunkin' logo

Dunkin'

3.1

3542 S Archer Ave, Chicago, Illinois

Customers appreciate the quality of coffee and quick bites available at this establishment. The service can be slow and inconsistent, especially with drive-through and mobile orders. There are complaints about incorrect orders and poor handling of items like cream cheese on bagels.

Dunkin' logo

Dunkin'

3.8

6100 S Western Ave, Chicago, Illinois

Dunkin' Donuts provides a mix of excellent and disappointing experiences according to customer reviews. The coffee and breakfast items receive praise for quality and taste, while service inconsistencies are a common complaint. Additionally, there are reports of poor management response and restroom maintenance issues. Despite these drawbacks, the overall experience is considered satisfactory by some customers.