Dunkin'
5448 S Pulaski Rd, Chicago, Illinois
Phone: +1 773-585-5115
Website: locations.dunkindonuts.com
Summary
The business offers a cozy and casual atmosphere with a variety of service options including outdoor seating, delivery, takeout, and dine-in. Known for its great coffee and dessert options, it caters to breakfast lovers and those seeking quick bites. Despite these positives, reviews highlight several areas of concern such as poor customer service, unprofessional employee behavior, overpricing, and hygiene issues.
Pros
- Great coffee quality
- Variety of seating options
- Good for solo diners
- Offers breakfast items
- Quick bites available
Cons
- Poor customer service
- Hygiene concerns noted
- High pricing issues
- Long wait times
- Unprofessional staff behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a diverse menu with strong highlights like great coffee and desserts. While some customers praise the excellent service and quality food such as steak and donuts, others have reported issues with stale donuts during late visits. The establishment is popular for breakfast to dinner and provides various dining options including takeout, delivery, and dine-in services. It's a family-friendly venue with good accessibility features.
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The business offers a variety of dining options and services including dine-in, takeout, and delivery. While it is known for its great coffee and has facilities that are accessible to wheelchair users, customers have reported significant issues with service. Common complaints include inattentive staff, long wait times, and incorrect orders being served. Despite these concerns, the business maintains a family-friendly atmosphere with amenities like Wi-Fi and free parking.
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The reviews highlight a mixed experience at Dunkin' Donuts. Customers appreciate the fast and friendly service, with employees working diligently even in challenging situations. However, there are significant concerns about poor coffee quality, slow drive-through service, and potential hygiene issues like hair found in food. The location has good accessibility features but faces criticism for its operational efficiency.