Dunkin' logo

Dunkin'

(2.5)

4612 W 59th St Cta, Chicago, Illinois

Dunkin' storefront

Summary

The business offers a variety of services including coffee and quick bites with multiple ordering options like mobile app orders. However, customers have raised concerns about service inconsistencies such as incorrect order preparation and lack of refunds for unusable items. The location has limited space which can become cramped during busy times. Despite having some pros like good breakfast offerings, there are issues with coffee quality and customer care.

Pros

  • multiple ordering options
  • good breakfast variety
  • compact yet accessible location

Cons

  • incorrect order preparation
  • lack of refunds
  • cramped space during peak times
  • poor coffee quality
  • inconsistent customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday4:30AM-8PM
sunday4:30AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

2.1

Midway Int'L Airport, Chicago, Illinois

The business provides great coffee but suffers from poor service and inconsistent order fulfillment. Employees often exhibit rudeness, leading to a negative customer experience. The environment is clean, yet there are frequent delays in service, with some orders being incomplete.

Dunkin' logo

Dunkin'

3.7

6435 S Cicero Ave, Chicago, Illinois

The reviews highlight a mixed experience at Dunkin' Donuts. Customers appreciate the fast and friendly service, with employees working diligently even in challenging situations. However, there are significant concerns about poor coffee quality, slow drive-through service, and potential hygiene issues like hair found in food. The location has good accessibility features but faces criticism for its operational efficiency.

Dunkin' logo

Dunkin'

4.0

5448 S Pulaski Rd, Chicago, Illinois

The business offers a cozy and casual atmosphere with a variety of service options including outdoor seating, delivery, takeout, and dine-in. Known for its great coffee and dessert options, it caters to breakfast lovers and those seeking quick bites. Despite these positives, reviews highlight several areas of concern such as poor customer service, unprofessional employee behavior, overpricing, and hygiene issues.

Huck Finn Restaurant logo

Huck Finn Restaurant

4.2

6650 S Pulaski Rd, Chicago, Illinois

The business offers a diverse menu with strong highlights like great coffee and desserts. While some customers praise the excellent service and quality food such as steak and donuts, others have reported issues with stale donuts during late visits. The establishment is popular for breakfast to dinner and provides various dining options including takeout, delivery, and dine-in services. It's a family-friendly venue with good accessibility features.

Dunkin' logo

Dunkin'

3.8

4649 S Cicero Ave, Chicago, Illinois

The business offers a mixed experience with some positive and negative aspects. While there are commendations for friendly service and an overall pleasant dining environment, issues arise primarily from poor order accuracy and customer service. Customers have reported problems in the drive-thru line and dissatisfaction when orders were not fulfilled as specified. However, during busy times, employees are noted to be responsive and proactive in ensuring customer satisfaction.

Dunkin' logo

Dunkin'

4.2

5755 W 63rd St, Chicago, Illinois

The establishment offers fast and friendly service with a clean environment, appreciated for its specialty donuts and great coffee. However, customers have experienced high prices and limited parking options. There are mixed experiences regarding food quality, especially late at night.

Dunkin' logo

Dunkin'

3.5

6925 S Pulaski Rd, Chicago, Illinois

The establishment provides good coffee and has improved customer service at certain times. However, there are significant inconsistencies in the quality of service, particularly during busy periods like weekends and holidays. Some staff members exhibit poor customer interactions, which negatively impacts the overall experience. Despite this, there are dedicated employees who contribute positively to the service.

Dunkin' logo

Dunkin'

3.8

4957 S Central Ave, Chicago, Illinois

The establishment offers a casual atmosphere with good coffee and vegetarian options but suffers from poor staff interactions and inconsistent food quality. Customers report unhelpful and unfriendly service, especially in the morning. The experience is often marred by attitude issues among some employees. Despite its popularity for breakfast and quick bites, these issues detract significantly from customer satisfaction.