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Dunkin'

(3.8)

4957 S Central Ave, Chicago, Illinois

Dunkin' storefront

Summary

The establishment offers a casual atmosphere with good coffee and vegetarian options but suffers from poor staff interactions and inconsistent food quality. Customers report unhelpful and unfriendly service, especially in the morning. The experience is often marred by attitude issues among some employees. Despite its popularity for breakfast and quick bites, these issues detract significantly from customer satisfaction.

Pros

  • Good coffee
  • Vegetarian options available
  • Casual atmosphere
  • Family-friendly environment

Cons

  • Unfriendly staff interactions
  • Inconsistent food quality
  • Poor service in morning shift

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible

Hours

monday3:30AM-7PM
tuesday3:30AM-7PM
wednesday3:30AM-7PM
thursday3:30AM-7PM
friday3:30AM-7PM
saturday3:30AM-7PM
sunday5AM-7PM

Location

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3.8

4649 S Cicero Ave, Chicago, Illinois

The business offers a mixed experience with some positive and negative aspects. While there are commendations for friendly service and an overall pleasant dining environment, issues arise primarily from poor order accuracy and customer service. Customers have reported problems in the drive-thru line and dissatisfaction when orders were not fulfilled as specified. However, during busy times, employees are noted to be responsive and proactive in ensuring customer satisfaction.

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2.1

Midway Int'L Airport, Chicago, Illinois

The business provides great coffee but suffers from poor service and inconsistent order fulfillment. Employees often exhibit rudeness, leading to a negative customer experience. The environment is clean, yet there are frequent delays in service, with some orders being incomplete.

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2.5

4612 W 59th St Cta, Chicago, Illinois

The business offers a variety of services including coffee and quick bites with multiple ordering options like mobile app orders. However, customers have raised concerns about service inconsistencies such as incorrect order preparation and lack of refunds for unusable items. The location has limited space which can become cramped during busy times. Despite having some pros like good breakfast offerings, there are issues with coffee quality and customer care.

Dunkin' logo

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3.6

6738 W Archer Ave, Chicago, Illinois

Customers appreciate the fast and friendly service along with high-quality coffee at this location, often highlighting specific menu items like the iced espresso and snackin' bacon. However, there are concerns about order accuracy and dissatisfaction with some food items such as cold sandwiches and donuts. The location offers various services including outdoor seating, delivery, and drive-through options.

Dunkin' logo

Dunkin'

2.8

3800 S Cicero Ave, Stickney, Illinois

The business offers fast and friendly service with consistently good food and beverages, appealing to both solo diners and families. However, some customers have experienced rude staff and issues during drive-through orders, alongside concerns about coffee preparation time. The establishment is known for its great coffee and diverse dining options.

Dunkin' logo

Dunkin'

4.2

5755 W 63rd St, Chicago, Illinois

The establishment offers fast and friendly service with a clean environment, appreciated for its specialty donuts and great coffee. However, customers have experienced high prices and limited parking options. There are mixed experiences regarding food quality, especially late at night.

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Dunkin'

4.0

5448 S Pulaski Rd, Chicago, Illinois

The business offers a cozy and casual atmosphere with a variety of service options including outdoor seating, delivery, takeout, and dine-in. Known for its great coffee and dessert options, it caters to breakfast lovers and those seeking quick bites. Despite these positives, reviews highlight several areas of concern such as poor customer service, unprofessional employee behavior, overpricing, and hygiene issues.

Dunkin' logo

Dunkin'

4.0

4501 S Harlem Ave, Forest View, Illinois

The café receives mixed feedback with some customers appreciating its quick service and clean environment, while others criticize the coffee quality and inconsistent cream cheese portions on bagels. There are concerns about the filling of beverages not meeting expectations for their size, and one incident highlighted a health concern due to an improper beverage preparation. Despite these issues, the café is noted for having ample services like outdoor seating, curbside pickup, and drive-through options.