Dunkin' logo

Dunkin'

(3.6)

5615 S Harlem Ave, Chicago, Illinois

Dunkin' storefront

Summary

The reviews indicate mixed experiences with the establishment's service and food quality. Customers have reported both friendly interactions and rude behavior from staff, highlighting inconsistency in customer service. Food quality appears to be a concern for some customers due to issues like stale items and incorrect orders. Despite these negatives, the location is appreciated for its coffee and breakfast offerings.

Pros

  • friendly staff interactions
  • fresh-tasting drinks
  • good coffee quality
  • breakfast options

Cons

  • rude customer service
  • incorrect orders served
  • food quality issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Thorntons logo

Thorntons

3.9

5900 S Harlem Ave, Summit, Illinois

The service at this location has received mixed feedback, with some praising the friendly staff and others criticizing rude behavior and slow service. The bathrooms are occasionally closed, which is a noted inconvenience. While there's free parking available, it’s not ideal in terms of size or accessibility. Despite these issues, customers appreciate the low prices and convenient offerings like an air pressure machine when it functions properly.

Dunkin' logo

Dunkin'

3.6

6738 W Archer Ave, Chicago, Illinois

Customers appreciate the fast and friendly service along with high-quality coffee at this location, often highlighting specific menu items like the iced espresso and snackin' bacon. However, there are concerns about order accuracy and dissatisfaction with some food items such as cold sandwiches and donuts. The location offers various services including outdoor seating, delivery, and drive-through options.

Dunkin' logo

Dunkin'

3.5

6144 S Harlem Ave, Summit, Illinois

Customers have mixed experiences with this establishment. Some are dissatisfied due to poor service and food quality issues, including soggy hash browns, raw items like donuts, and poorly prepared bacon snacks. Others appreciate the coffee and tea options but report inconsistencies compared to other locations. The service can be rushed and sometimes comes with an unpleasant attitude.

Dunkin' logo

Dunkin'

4.0

4501 S Harlem Ave, Forest View, Illinois

The café receives mixed feedback with some customers appreciating its quick service and clean environment, while others criticize the coffee quality and inconsistent cream cheese portions on bagels. There are concerns about the filling of beverages not meeting expectations for their size, and one incident highlighted a health concern due to an improper beverage preparation. Despite these issues, the café is noted for having ample services like outdoor seating, curbside pickup, and drive-through options.

Dunkin' logo

Dunkin'

4.1

8147 Joliet Rd, McCook, Illinois

The business offers a casual atmosphere with good coffee and quick service, making it popular for breakfast and solo dining. However, some customers have experienced unfriendly staff and high prices. The establishment provides various dining options including dine-in, takeout, delivery, and curbside pickup.

Dunkin' logo

Dunkin'

4.2

5755 W 63rd St, Chicago, Illinois

The establishment offers fast and friendly service with a clean environment, appreciated for its specialty donuts and great coffee. However, customers have experienced high prices and limited parking options. There are mixed experiences regarding food quality, especially late at night.

Dunkin' logo

Dunkin'

3.8

4957 S Central Ave, Chicago, Illinois

The establishment offers a casual atmosphere with good coffee and vegetarian options but suffers from poor staff interactions and inconsistent food quality. Customers report unhelpful and unfriendly service, especially in the morning. The experience is often marred by attitude issues among some employees. Despite its popularity for breakfast and quick bites, these issues detract significantly from customer satisfaction.

Dunkin' logo

Dunkin'

3.5

8007 Ogden Ave, Lyons, Illinois

The Dunkin' Donuts location receives mixed feedback from customers, highlighting both strengths and weaknesses. Many commend the fast service and friendly staff, with several pointing out how quickly their orders are handled both in-store and through the drive-through. However, concerns arise regarding management's treatment of employees, leading to complaints about working conditions, as well as some instances of customer dissatisfaction over food quality. The establishment provides a range of services including curbside pickup, delivery, and dine-in options, but issues such as unmet promises from corporate communications are noted.