Dunkin' logo

Dunkin'

(3.5)

8007 Ogden Ave, Lyons, Illinois

Dunkin' storefront

Summary

The Dunkin' Donuts location receives mixed feedback from customers, highlighting both strengths and weaknesses. Many commend the fast service and friendly staff, with several pointing out how quickly their orders are handled both in-store and through the drive-through. However, concerns arise regarding management's treatment of employees, leading to complaints about working conditions, as well as some instances of customer dissatisfaction over food quality. The establishment provides a range of services including curbside pickup, delivery, and dine-in options, but issues such as unmet promises from corporate communications are noted.

Pros

  • fast service
  • friendly staff
  • clean environment
  • drive-through efficiency
  • good coffee

Cons

  • poor management treatment
  • occasional food quality issues
  • unresolved customer complaints

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

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4.1

8147 Joliet Rd, McCook, Illinois

The business offers a casual atmosphere with good coffee and quick service, making it popular for breakfast and solo dining. However, some customers have experienced unfriendly staff and high prices. The establishment provides various dining options including dine-in, takeout, delivery, and curbside pickup.

Dunkin' logo

Dunkin'

4.0

4501 S Harlem Ave, Forest View, Illinois

The café receives mixed feedback with some customers appreciating its quick service and clean environment, while others criticize the coffee quality and inconsistent cream cheese portions on bagels. There are concerns about the filling of beverages not meeting expectations for their size, and one incident highlighted a health concern due to an improper beverage preparation. Despite these issues, the café is noted for having ample services like outdoor seating, curbside pickup, and drive-through options.

Dunkin' logo

Dunkin'

3.5

7020 Ogden Ave, Berwyn, Illinois

The reviews indicate a mixed experience at this location, with significant variability in customer service quality and food preparation. Some customers praised the friendly staff and tasty breakfast options, while others criticized poor attitudes and subpar execution of orders. The establishment offers a variety of services, including curbside pickup and drive-through, catering to different dining preferences.

Dunkin' logo

Dunkin'

3.7

9208 Ogden Ave, Brookfield, Illinois

The Dunkin' location receives mixed reviews with several customers expressing dissatisfaction regarding cleanliness and service efficiency. Frequent mentions of flies and messy tables indicate potential hygiene issues. Customers also criticize the quality of coffee and inconsistency in order preparation. However, there are positives noted about the availability of quick service options such as drive-through and takeout.

Dunkin' logo

Dunkin'

3.7

2945 S Harlem Ave, Berwyn, Illinois

Dunkin' Donuts receives mixed reviews regarding its service and product quality. Customers appreciate the fast service, good coffee, and friendly staff, particularly mentioning a standout employee named Carlos for his exceptional memory and order accuracy. However, issues such as stale food items, incorrect orders, and rudeness from new staff have been noted. The location is family-friendly with various dining options and accessible amenities.

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Dunkin'

3.8

8360 Cermak Rd, North Riverside, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate the good coffee quality but have faced issues with incorrect orders and poor customer service. Some reviewers were frustrated by long waits in drive-throughs and rude staff behavior. Despite these challenges, there are positive mentions of specific employees providing friendly service.

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Dunkin'

3.6

5615 S Harlem Ave, Chicago, Illinois

The reviews indicate mixed experiences with the establishment's service and food quality. Customers have reported both friendly interactions and rude behavior from staff, highlighting inconsistency in customer service. Food quality appears to be a concern for some customers due to issues like stale items and incorrect orders. Despite these negatives, the location is appreciated for its coffee and breakfast offerings.

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Dunkin'

3.6

6738 W Archer Ave, Chicago, Illinois

Customers appreciate the fast and friendly service along with high-quality coffee at this location, often highlighting specific menu items like the iced espresso and snackin' bacon. However, there are concerns about order accuracy and dissatisfaction with some food items such as cold sandwiches and donuts. The location offers various services including outdoor seating, delivery, and drive-through options.