Dunkin' logo

Dunkin'

(3.8)

8360 Cermak Rd, North Riverside, Illinois

Dunkin' storefront

Summary

The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate the good coffee quality but have faced issues with incorrect orders and poor customer service. Some reviewers were frustrated by long waits in drive-throughs and rude staff behavior. Despite these challenges, there are positive mentions of specific employees providing friendly service.

Pros

  • good coffee quality
  • friendly late-night staff
  • wheelchair accessibility
  • variety of dining options

Cons

  • incorrect orders served
  • rude and unprofessional staff
  • poor drive-through efficiency

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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4.1

1940 Roosevelt Rd, Broadview, Illinois

The reviews indicate mixed experiences at this location. Customers appreciate the friendly service and cleanliness but express dissatisfaction with product quality, particularly donuts, and customer service issues. Parking availability is not mentioned as a concern, while high prices are noted as a negative aspect.

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3.7

2945 S Harlem Ave, Berwyn, Illinois

Dunkin' Donuts receives mixed reviews regarding its service and product quality. Customers appreciate the fast service, good coffee, and friendly staff, particularly mentioning a standout employee named Carlos for his exceptional memory and order accuracy. However, issues such as stale food items, incorrect orders, and rudeness from new staff have been noted. The location is family-friendly with various dining options and accessible amenities.

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3.6

1317 S 1st Ave, Maywood, Illinois

The business offers a range of services including dine-in and takeout options with an emphasis on great coffee. Reviews indicate friendly service but highlight issues with order accuracy and speed. The drive-thru area is noted for being small, causing potential traffic delays. Accessibility features like wheelchair access are well-supported.

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4.0

7660 Madison St, Forest Park, Illinois

The business offers fast and friendly service with a clean environment and consistently good coffee, both hot and cold. The menu includes breakfast, lunch, dinner, dessert, and vegetarian options, highlighting great coffee and desserts. However, some customers have experienced issues with the quality of certain doughnuts.

Thorntons logo

Thorntons

4.0

1125 25th Ave, Bellwood, Illinois

The business offers a variety of prepared foods and is known for its welcoming atmosphere with polite employees. However, some customers have noted the pricing on gas as being high compared to nearby competitors. The service can sometimes be perceived as lacking in respect or friendliness by certain staff members.

Dunkin' logo

Dunkin'

3.4

6820 W Roosevelt Rd, Oak Park, Illinois

The business offers a variety of services and amenities, including drive-through and dine-in options with great coffee and desserts. However, some customers have experienced poor service from certain employees and issues with food quality. The location is family-friendly with outdoor seating and parking available.

Dunkin' logo

Dunkin'

3.5

8007 Ogden Ave, Lyons, Illinois

The Dunkin' Donuts location receives mixed feedback from customers, highlighting both strengths and weaknesses. Many commend the fast service and friendly staff, with several pointing out how quickly their orders are handled both in-store and through the drive-through. However, concerns arise regarding management's treatment of employees, leading to complaints about working conditions, as well as some instances of customer dissatisfaction over food quality. The establishment provides a range of services including curbside pickup, delivery, and dine-in options, but issues such as unmet promises from corporate communications are noted.

Dunkin' logo

Dunkin'

3.5

6601 Cermak Rd, Berwyn, Illinois

The establishment receives mixed reviews regarding service and product quality. Customers appreciate the fast drive-through service and tasty coffee but express frustration over inconsistent drink preparation and poor customer interactions. The environment is generally clean, though there have been mentions of remodeling affecting cleanliness.