Dunkin' logo

Dunkin'

(3.7)

2945 S Harlem Ave, Berwyn, Illinois

Dunkin' storefront

Summary

Dunkin' Donuts receives mixed reviews regarding its service and product quality. Customers appreciate the fast service, good coffee, and friendly staff, particularly mentioning a standout employee named Carlos for his exceptional memory and order accuracy. However, issues such as stale food items, incorrect orders, and rudeness from new staff have been noted. The location is family-friendly with various dining options and accessible amenities.

Pros

  • fast friendly service
  • excellent coffee quality
  • clean environment
  • family-friendly atmosphere
  • variety of breakfast options

Cons

  • incorrect orders
  • stale food items
  • rude customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.5

7020 Ogden Ave, Berwyn, Illinois

The reviews indicate a mixed experience at this location, with significant variability in customer service quality and food preparation. Some customers praised the friendly staff and tasty breakfast options, while others criticized poor attitudes and subpar execution of orders. The establishment offers a variety of services, including curbside pickup and drive-through, catering to different dining preferences.

Dunkin' logo

Dunkin'

3.5

6601 Cermak Rd, Berwyn, Illinois

The establishment receives mixed reviews regarding service and product quality. Customers appreciate the fast drive-through service and tasty coffee but express frustration over inconsistent drink preparation and poor customer interactions. The environment is generally clean, though there have been mentions of remodeling affecting cleanliness.

Dunkin' logo

Dunkin'

3.5

8007 Ogden Ave, Lyons, Illinois

The Dunkin' Donuts location receives mixed feedback from customers, highlighting both strengths and weaknesses. Many commend the fast service and friendly staff, with several pointing out how quickly their orders are handled both in-store and through the drive-through. However, concerns arise regarding management's treatment of employees, leading to complaints about working conditions, as well as some instances of customer dissatisfaction over food quality. The establishment provides a range of services including curbside pickup, delivery, and dine-in options, but issues such as unmet promises from corporate communications are noted.

Dunkin' logo

Dunkin'

3.8

8360 Cermak Rd, North Riverside, Illinois

The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate the good coffee quality but have faced issues with incorrect orders and poor customer service. Some reviewers were frustrated by long waits in drive-throughs and rude staff behavior. Despite these challenges, there are positive mentions of specific employees providing friendly service.

Dunkin' logo

Dunkin'

4.0

5756 W Ogden Ave, Cicero, Illinois

The reviews present a mixed experience at this Dunkin' Donuts location, highlighting issues with employee behavior and food quality, but also acknowledging the friendly service on occasion. Many customers expressed dissatisfaction with rude staff and subpar donuts, while some instances of commendable customer care were noted during emergencies.

Dunkin' logo

Dunkin'

4.0

4501 S Harlem Ave, Forest View, Illinois

The café receives mixed feedback with some customers appreciating its quick service and clean environment, while others criticize the coffee quality and inconsistent cream cheese portions on bagels. There are concerns about the filling of beverages not meeting expectations for their size, and one incident highlighted a health concern due to an improper beverage preparation. Despite these issues, the café is noted for having ample services like outdoor seating, curbside pickup, and drive-through options.

Dunkin' logo

Dunkin'

3.4

6820 W Roosevelt Rd, Oak Park, Illinois

The business offers a variety of services and amenities, including drive-through and dine-in options with great coffee and desserts. However, some customers have experienced poor service from certain employees and issues with food quality. The location is family-friendly with outdoor seating and parking available.

Dunkin' logo

Dunkin'

4.0

5600 W 16th St, Cicero, Illinois

The establishment receives mixed reviews regarding cleanliness and order accuracy, with specific complaints about restroom conditions and coffee orders not meeting dietary requirements. Despite these issues, it offers various dining options including breakfast and dessert, with a focus on quick service.