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Dunkin'

(3.5)

7020 Ogden Ave, Berwyn, Illinois

Dunkin' storefront

Summary

The reviews indicate a mixed experience at this location, with significant variability in customer service quality and food preparation. Some customers praised the friendly staff and tasty breakfast options, while others criticized poor attitudes and subpar execution of orders. The establishment offers a variety of services, including curbside pickup and drive-through, catering to different dining preferences.

Pros

  • friendly staff
  • delicious coffee
  • fast service
  • variety in breakfast options
  • offers multiple dining methods

Cons

  • inconsistent food quality
  • rude customer interactions
  • service attitude issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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3.7

2945 S Harlem Ave, Berwyn, Illinois

Dunkin' Donuts receives mixed reviews regarding its service and product quality. Customers appreciate the fast service, good coffee, and friendly staff, particularly mentioning a standout employee named Carlos for his exceptional memory and order accuracy. However, issues such as stale food items, incorrect orders, and rudeness from new staff have been noted. The location is family-friendly with various dining options and accessible amenities.

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4.0

4501 S Harlem Ave, Forest View, Illinois

The café receives mixed feedback with some customers appreciating its quick service and clean environment, while others criticize the coffee quality and inconsistent cream cheese portions on bagels. There are concerns about the filling of beverages not meeting expectations for their size, and one incident highlighted a health concern due to an improper beverage preparation. Despite these issues, the café is noted for having ample services like outdoor seating, curbside pickup, and drive-through options.

Dunkin' logo

Dunkin'

3.5

8007 Ogden Ave, Lyons, Illinois

The Dunkin' Donuts location receives mixed feedback from customers, highlighting both strengths and weaknesses. Many commend the fast service and friendly staff, with several pointing out how quickly their orders are handled both in-store and through the drive-through. However, concerns arise regarding management's treatment of employees, leading to complaints about working conditions, as well as some instances of customer dissatisfaction over food quality. The establishment provides a range of services including curbside pickup, delivery, and dine-in options, but issues such as unmet promises from corporate communications are noted.

Dunkin' logo

Dunkin'

4.0

5756 W Ogden Ave, Cicero, Illinois

The reviews present a mixed experience at this Dunkin' Donuts location, highlighting issues with employee behavior and food quality, but also acknowledging the friendly service on occasion. Many customers expressed dissatisfaction with rude staff and subpar donuts, while some instances of commendable customer care were noted during emergencies.

Dunkin' logo

Dunkin'

3.5

6601 Cermak Rd, Berwyn, Illinois

The establishment receives mixed reviews regarding service and product quality. Customers appreciate the fast drive-through service and tasty coffee but express frustration over inconsistent drink preparation and poor customer interactions. The environment is generally clean, though there have been mentions of remodeling affecting cleanliness.

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Dunkin'

4.1

8147 Joliet Rd, McCook, Illinois

The business offers a casual atmosphere with good coffee and quick service, making it popular for breakfast and solo dining. However, some customers have experienced unfriendly staff and high prices. The establishment provides various dining options including dine-in, takeout, delivery, and curbside pickup.

Dunkin' logo

Dunkin'

3.6

6738 W Archer Ave, Chicago, Illinois

Customers appreciate the fast and friendly service along with high-quality coffee at this location, often highlighting specific menu items like the iced espresso and snackin' bacon. However, there are concerns about order accuracy and dissatisfaction with some food items such as cold sandwiches and donuts. The location offers various services including outdoor seating, delivery, and drive-through options.

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Dunkin'

3.8

4957 S Central Ave, Chicago, Illinois

The establishment offers a casual atmosphere with good coffee and vegetarian options but suffers from poor staff interactions and inconsistent food quality. Customers report unhelpful and unfriendly service, especially in the morning. The experience is often marred by attitude issues among some employees. Despite its popularity for breakfast and quick bites, these issues detract significantly from customer satisfaction.