Dunkin' logo

Dunkin'

(3.9)

555 W Lake St, Chicago, Illinois

Dunkin' storefront

Summary

The service quality at this establishment varies significantly among customers. Some have experienced unfriendly and rude staff interactions, while others praise the fast coffee preparation and friendly atmosphere from certain employees. The breakfast offerings seem popular, but menu transparency could be improved. Despite mixed service experiences, amenities such as Wi-Fi and various payment options are well-received.

Pros

  • fast coffee service
  • friendly staff members
  • customizable drinks
  • great iced coffee
  • welcoming atmosphere

Cons

  • rudeness from staff
  • limited menu visibility
  • inconsistent service quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-4PM
tuesday5AM-4PM
wednesday5AM-4PM
thursday5AM-4PM
friday5AM-4PM
saturday6AM-3PM
sunday6AM-3PM

Location

Other Donut Shops Nearby

mochii donut french market logo

mochii donut french market

4.0

131 N Clinton St, Chicago, Illinois

The business offers delicious food with piping hot portion sizes and is highly recommended by customers for its taste. However, there are some concerns regarding the accuracy of opening hours on weekdays and potential wait times when staff may not be immediately available. The service options include delivery, and the atmosphere is casual, suitable for quick visits.

Dunkin' logo

Dunkin'

3.7

2 N Riverside Plaza, Chicago, Illinois

The establishment offers a mixed experience with commendations for quick service and cleanliness but falls short due to staff negligence and quality issues like burnt coffee. Several customers have highlighted the inconsistency in order fulfillment and preparation accuracy. Despite these challenges, some patrons appreciate specific offerings such as new frozen coffee flavors and friendly customer service.

Dunkin' logo

Dunkin'

2.5

500 W Madison St, Chicago, Illinois

The reviews highlight a mix of positive and negative experiences at this Dunkin' location. Customers appreciate the friendly service, quality coffee, and donuts, but have concerns about slow service during busy times and occasional order inaccuracies. The convenience of mobile orders is mentioned alongside criticisms regarding long wait times.

Dunkin' logo

Dunkin'

3.6

222 W Merchandise Mart Plaza Floor 203, Chicago, Illinois

The business is praised for its fast service and consistently high-quality coffee, contributing to a lively atmosphere. While the donuts are particularly well-received, there have been concerns about inconsistent coffee quality. The establishment offers a variety of services and amenities that cater to different dining needs.

Dunkin' logo

Dunkin'

3.1

205 W Wacker Dr, Chicago, Illinois

The business offers a clean environment and fast service, but has issues with order accuracy and employee attitude. While it provides various services like takeout and dine-in, there are complaints about the staff's professionalism and frequent mistakes in orders. The location is known for its coffee and breakfast items.

Dunkin' logo

Dunkin'

3.9

200 W Randolph St, Chicago, Illinois

The business offers a friendly and attentive staff with consistently praised coffee quality, making it popular for breakfast and solo dining experiences. While the service is generally quick, there are occasional issues with order accuracy and understaffing leading to longer wait times in the morning. Parking is limited, and prices are perceived as high by some customers.

Dunkin' logo

Dunkin'

2.6

201 W Lake St, Chicago, Illinois

The reviews highlight a mix of exceptional customer service and concerning hygiene practices at this location. Some customers experienced excellent service with friendly staff, while others encountered rude behavior from management and poor food quality. Hygiene issues such as baristas not washing hands were reported, alongside slow service during peak times. The environment includes both good and bad elements, reflecting inconsistencies in the store's operations.

Doughnut Vault logo

Doughnut Vault

4.6

401 N Franklin St, Chicago, Illinois

The Doughnut Vault offers a charming selection of unique doughnuts with small daily batches ensuring fresh quality. The menu features standout items like the 'Classic Old Fashioned Almond' and visually appealing offerings like their Apple Fritters. While service is lauded for being friendly, some pastries, such as the Boston crème, could use improvement in consistency. Despite its small size and takeout-only setup, the Doughnut Vault maintains popularity, with customers willing to wait in line, especially on weekends. The cozy atmosphere and exceptional coffee make it a desirable destination for both doughnut aficionados and casual visitors.