Dunkin' logo

Dunkin'

(2.5)

500 W Madison St, Chicago, Illinois

Dunkin' storefront

Summary

The reviews highlight a mix of positive and negative experiences at this Dunkin' location. Customers appreciate the friendly service, quality coffee, and donuts, but have concerns about slow service during busy times and occasional order inaccuracies. The convenience of mobile orders is mentioned alongside criticisms regarding long wait times.

Pros

  • friendly staff
  • quality coffee
  • delicious donuts
  • convenient services
  • casual atmosphere

Cons

  • slow service during rush hours
  • order inaccuracies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-12:30AM
tuesday5AM-12:30AM
wednesday5AM-12:30AM
thursday5AM-12:30AM
friday5AM-12:30AM
saturday6AM-12:30AM
sunday7AM-12:30AM

Location

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The establishment offers a mixed experience with commendations for quick service and cleanliness but falls short due to staff negligence and quality issues like burnt coffee. Several customers have highlighted the inconsistency in order fulfillment and preparation accuracy. Despite these challenges, some patrons appreciate specific offerings such as new frozen coffee flavors and friendly customer service.

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The business offers delicious food with piping hot portion sizes and is highly recommended by customers for its taste. However, there are some concerns regarding the accuracy of opening hours on weekdays and potential wait times when staff may not be immediately available. The service options include delivery, and the atmosphere is casual, suitable for quick visits.

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3.9

555 W Lake St, Chicago, Illinois

The service quality at this establishment varies significantly among customers. Some have experienced unfriendly and rude staff interactions, while others praise the fast coffee preparation and friendly atmosphere from certain employees. The breakfast offerings seem popular, but menu transparency could be improved. Despite mixed service experiences, amenities such as Wi-Fi and various payment options are well-received.

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3.2

Union Station, 210 S Canal St, Chicago, Illinois

The establishment offers a variety of dining options and is known for its casual atmosphere suitable for solo diners and families. Reviews indicate that while the donuts are appreciated by some customers, there are significant concerns about staff behavior and inconsistent service quality. Customers have reported issues with rude interactions and errors in order preparation. Despite these negatives, amenities such as Wi-Fi and restroom access are available.

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Dunkin'

3.8

547 W Jackson Blvd Suite 125, Chicago, Illinois

The establishment has received mixed feedback regarding customer service and product quality. While some patrons appreciate the friendly service during less busy times and the availability of coffee and breakfast items, others have encountered rude interactions with staff and issues with product freshness. Additionally, concerns about parking and high prices were noted.

Dunkin' logo

Dunkin'

3.3

201 W Madison St, Chicago, Illinois

The establishment offers a friendly and efficient service experience with consistently good coffee and quick meal preparations. However, there are occasional staff attitude issues and inconsistencies in order accuracy. Customers appreciate the cleanliness of the environment and the convenience of its location for some. While it excels in providing a welcoming atmosphere and convenient service options, challenges remain in maintaining uniform quality and customer satisfaction.

Dunkin' logo

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3.9

200 W Randolph St, Chicago, Illinois

The business offers a friendly and attentive staff with consistently praised coffee quality, making it popular for breakfast and solo dining experiences. While the service is generally quick, there are occasional issues with order accuracy and understaffing leading to longer wait times in the morning. Parking is limited, and prices are perceived as high by some customers.

Stan's Donuts & Coffee logo

Stan's Donuts & Coffee

4.2

40 S Halsted St, Chicago, Illinois

Stan's offers a variety of coffee and donuts with fast service and cleanliness being highlighted by many customers. While the quality and taste of their donuts are praised, some inconsistencies in donut freshness and staff availability have been noted. The location inside Mariano's adds convenience but also presents parking challenges.