Dunkin'
201 W Madison St, Chicago, Illinois
Phone: +1 872-873-2920
Website: locations.dunkindonuts.com
Summary
The establishment offers a friendly and efficient service experience with consistently good coffee and quick meal preparations. However, there are occasional staff attitude issues and inconsistencies in order accuracy. Customers appreciate the cleanliness of the environment and the convenience of its location for some. While it excels in providing a welcoming atmosphere and convenient service options, challenges remain in maintaining uniform quality and customer satisfaction.
Pros
- friendly and efficient staff
- quick service
- good coffee quality
- cleanliness maintained
- convenient location
Cons
- occasional order mistakes
- staff attitude issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The reviews highlight a mix of positive and negative experiences at this Dunkin' location. Customers appreciate the friendly service, quality coffee, and donuts, but have concerns about slow service during busy times and occasional order inaccuracies. The convenience of mobile orders is mentioned alongside criticisms regarding long wait times.