Dunkin' logo

Dunkin'

(3.2)

Union Station, 210 S Canal St, Chicago, Illinois

Dunkin' storefront

Summary

The establishment offers a variety of dining options and is known for its casual atmosphere suitable for solo diners and families. Reviews indicate that while the donuts are appreciated by some customers, there are significant concerns about staff behavior and inconsistent service quality. Customers have reported issues with rude interactions and errors in order preparation. Despite these negatives, amenities such as Wi-Fi and restroom access are available.

Pros

  • casual dining atmosphere
  • variety of breakfast options
  • family-friendly environment
  • accessible facilities

Cons

  • rude staff behavior
  • inconsistent service quality
  • limited food variety

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday7AM-6PM
sunday7AM-6PM

Location

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3.8

547 W Jackson Blvd Suite 125, Chicago, Illinois

The establishment has received mixed feedback regarding customer service and product quality. While some patrons appreciate the friendly service during less busy times and the availability of coffee and breakfast items, others have encountered rude interactions with staff and issues with product freshness. Additionally, concerns about parking and high prices were noted.

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3.0

229 W Jackson Blvd, Chicago, Illinois

The establishment offers a convenient location near Willis Tower with fast service and good coffee quality. However, staffing issues are frequent, leading to service delays and customer dissatisfaction. Some customers reported rude staff behavior and cleanliness concerns. Despite these drawbacks, the business provides quick bites and vegetarian options.

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2.5

500 W Madison St, Chicago, Illinois

The reviews highlight a mix of positive and negative experiences at this Dunkin' location. Customers appreciate the friendly service, quality coffee, and donuts, but have concerns about slow service during busy times and occasional order inaccuracies. The convenience of mobile orders is mentioned alongside criticisms regarding long wait times.

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3.7

2 N Riverside Plaza, Chicago, Illinois

The establishment offers a mixed experience with commendations for quick service and cleanliness but falls short due to staff negligence and quality issues like burnt coffee. Several customers have highlighted the inconsistency in order fulfillment and preparation accuracy. Despite these challenges, some patrons appreciate specific offerings such as new frozen coffee flavors and friendly customer service.

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3.3

201 W Madison St, Chicago, Illinois

The establishment offers a friendly and efficient service experience with consistently good coffee and quick meal preparations. However, there are occasional staff attitude issues and inconsistencies in order accuracy. Customers appreciate the cleanliness of the environment and the convenience of its location for some. While it excels in providing a welcoming atmosphere and convenient service options, challenges remain in maintaining uniform quality and customer satisfaction.

Dunkin' logo

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3.6

400 S. Fin. Place Shp Ctr 3-A, Chicago, Illinois

The business offers a consistently clean and cozy environment with fast service, despite occasional delays during peak times. The staff is polite and accommodating, although there are some issues with donut freshness in the afternoon. The location near LaSalle Metra Station adds convenience but also contributes to crowding.

mochii donut french market logo

mochii donut french market

4.0

131 N Clinton St, Chicago, Illinois

The business offers delicious food with piping hot portion sizes and is highly recommended by customers for its taste. However, there are some concerns regarding the accuracy of opening hours on weekdays and potential wait times when staff may not be immediately available. The service options include delivery, and the atmosphere is casual, suitable for quick visits.

Dunkin' logo

Dunkin'

3.9

103 W Madison St, Chicago, Illinois

The reviews highlight a mixed experience at this location. While the staff is noted for being friendly and efficient in some cases, customers report long waiting times and inconsistent quality of food and beverages. Concerns about cleanliness and hygiene practices were also raised. Despite these issues, many appreciate its convenient offerings like coffee, takeout options, and accessibility features.