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Dunkin'
7119 S Ashland Ave, Chicago, Illinois
Phone: +1 773-952-7036
Website: locations.dunkindonuts.com
Summary
The reviews collectively describe a Dunkin' location with significant service and quality issues. Customers report frequent mistakes in orders, slow service, unprofessional staff, and inconsistencies between shifts. While some aspects like coffee are highlighted positively, the overall experience is marred by these operational failures. Despite offering several service options and being accessible to wheelchair users, the lack of consistent customer care and order accuracy remains a major concern.
Pros
- Good coffee quality
- Various payment methods
- Multiple service options
Cons
- Frequent order mistakes
- Inconsistent staff behavior
- Slow service speed
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
7921 S Western Ave, Chicago, Illinois
The establishment offers a range of services including curbside pickup and delivery, with good coffee highlighted as a key feature. However, customers have experienced issues such as order mishandling and dissatisfaction with mobile app orders. The venue is well-equipped for accessibility needs.
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Dunkin'
6237 S Halsted Pkwy, Chicago, Illinois
The establishment offers a variety of services including drive-through and dine-in options, but multiple reviews highlight poor service from staff members. Customers have reported negative experiences with cashiers exhibiting rude behavior, which has significantly impacted their satisfaction. Despite the availability of popular breakfast items and desserts, these issues suggest a need for improvement in customer interaction.
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Dunkin'
6100 S Western Ave, Chicago, Illinois
Dunkin' Donuts provides a mix of excellent and disappointing experiences according to customer reviews. The coffee and breakfast items receive praise for quality and taste, while service inconsistencies are a common complaint. Additionally, there are reports of poor management response and restroom maintenance issues. Despite these drawbacks, the overall experience is considered satisfactory by some customers.
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Dunkin'
207 W 79th St, Chicago, Illinois
Reviews of this Dunkin' location are mixed, highlighting excellent coffee and fast service but criticizing poor customer interaction and occasional order mishaps. Some customers appreciate the convenient offerings like breakfast items and quick bites, while others note issues with refunds and point redemptions.
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Dunkin'
1749 W 87th St, Chicago, Illinois
The business provides a mixed experience with some customers appreciating the friendly service and good coffee, while others express dissatisfaction due to dilute drinks and poor customer attitudes. The environment appears clean but parking can be challenging. Notably, there's variability in order accuracy and staff consistency.
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Dunkin'
1550 W Garfield Blvd, Chicago, Illinois
The establishment receives mixed reviews focusing on poor customer service and quality issues with donuts and drinks. While the coffee is highlighted positively in the business information, reviews criticize both the preparation of beverages and food items for being rushed or subpar. Customers also face difficulties with drive-thru service timing and unavailability of utensils.
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Dunkin'
6536 S Kedzie Ave, Chicago, Illinois
The business offers a mixed customer experience with positive remarks about personalized service and coffee quality. However, there are significant complaints regarding order readiness and disrespectful employee behavior. Some negative experiences were attributed to operational issues such as locked doors during open hours.
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Dunkin'
7450 S Martin Luther King Dr, Chicago, Illinois
The business receives praise for its professionalism and excellent customer service, especially during large orders. The cleanliness of the facilities is noted positively, along with a variety of popular offerings such as coffee, breakfast, and vegetarian options. However, there are occasional issues with beverage preparation accuracy and slow service.