Summary
The establishment receives mixed reviews focusing on poor customer service and quality issues with donuts and drinks. While the coffee is highlighted positively in the business information, reviews criticize both the preparation of beverages and food items for being rushed or subpar. Customers also face difficulties with drive-thru service timing and unavailability of utensils.
Pros
- Great coffee
- Casual atmosphere
- Family-friendly environment
Cons
- Poor customer service
- Subpar donuts quality
- Inefficient drive-thru
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
5001 S Western Blvd, Chicago, Illinois
The business has mixed reviews, with customers expressing dissatisfaction over order accuracy and service speed. While some appreciate the convenient options like drive-through and delivery, others have faced issues with incorrect orders and pricing changes that negate discounts. The establishment is noted for its coffee but struggles with maintaining customer satisfaction due to these inconsistencies.
Dunkin'
6100 S Western Ave, Chicago, Illinois
Dunkin' Donuts provides a mix of excellent and disappointing experiences according to customer reviews. The coffee and breakfast items receive praise for quality and taste, while service inconsistencies are a common complaint. Additionally, there are reports of poor management response and restroom maintenance issues. Despite these drawbacks, the overall experience is considered satisfactory by some customers.
Dunkin'
825 W 47th St, Chicago, Illinois
Customers have mixed experiences with the establishment, highlighting both strengths and weaknesses. The fast service and friendly staff are consistently praised, while food quality issues like cold donuts detract from customer satisfaction. There is also concern about hygiene practices following an incident involving a foreign object in food.
Dunkin'
6237 S Halsted Pkwy, Chicago, Illinois
The establishment offers a variety of services including drive-through and dine-in options, but multiple reviews highlight poor service from staff members. Customers have reported negative experiences with cashiers exhibiting rude behavior, which has significantly impacted their satisfaction. Despite the availability of popular breakfast items and desserts, these issues suggest a need for improvement in customer interaction.
Dunkin'
4302 S Ashland Ave, Chicago, Illinois
The establishment offers great coffee and desserts, with fresh ingredients and friendly service noted by some customers. However, there are issues with order accuracy and employee behavior, causing dissatisfaction among others. The business provides various dining options and services, including drive-thru and dine-in, in a cozy atmosphere.
Dunkin'
5454 S State St, Chicago, Illinois
The Dunkin' Donuts location has a mixed reputation based on customer feedback. While it is praised for its efficient service and familiar coffee quality, there are frequent complaints about incorrect orders and poor customer interactions. The environment appears casual with some limitations in seating options.
Dunkin'
7119 S Ashland Ave, Chicago, Illinois
The reviews collectively describe a Dunkin' location with significant service and quality issues. Customers report frequent mistakes in orders, slow service, unprofessional staff, and inconsistencies between shifts. While some aspects like coffee are highlighted positively, the overall experience is marred by these operational failures. Despite offering several service options and being accessible to wheelchair users, the lack of consistent customer care and order accuracy remains a major concern.
Dunkin'
5931 S Kedzie Ave, Chicago, Illinois
The business offers a mixed experience with positive feedback on friendly staff and good desserts, but there are consistent complaints about the inconsistency of coffee quality and order execution, especially during afternoon and night shifts. Management is advised to improve training for evening staff. Concerns were raised regarding cleanliness and food safety, specifically mentioning an undercooked plant-based sausage in a meal served to pregnant customers.