Summary
The business received mixed reviews with significant complaints about service quality and food handling. While there are positives such as a range of dining options and some accessible features, the negative experiences concerning rude staff and unsanitary conditions overshadow these benefits. Customers have reported long wait times at the drive-through and dissatisfaction with both product quantity and hygiene.
Pros
- wide range of offerings
- accessible features
- diverse dining times
Cons
- rude staff interactions
- unsanitary conditions
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Tim Hortons
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The establishment offers a cozy coffee atmosphere with fast service and clean surroundings. Customers appreciate the fresh donuts and bagels, along with quick order processing even during busy times. However, some patrons criticize high prices for small portions and experience instances of poor customer service.
Tim Hortons
5390 Genesee St, Lancaster, New York
The establishment is praised for its fast service and high-quality coffee, making it a popular stop for breakfast and lunch. However, there are reports of rudeness from some staff members and issues with customer service. The environment is clean but lacks dine-in options. Parking is available, though limited.
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The establishment offers a cozy atmosphere with diverse dining options including breakfast and lunch. Customers appreciate the friendly service and varied beverage selection, particularly coffee. However, there are concerns about inconsistent food preparation quality, like raw donut interiors and incorrect orders. The presence of nearby competition from Tim Hortons is noted as a drawback.
Tim Hortons
6687 Transit Rd, Williamsville, New York
Tim Hortons receives mixed reviews, with patrons praising the quality of their coffee and food offerings like breakfast sandwiches and donuts. However, concerns are raised about long wait times, stale beverages, and unclean restrooms. The establishment offers several convenient service options but lacks dine-in seating.
Dunkin'
6800 Transit Rd, Williamsville, New York
The location offers good coffee and breakfast items with a generally friendly staff and clean environment. However, there are recurring issues with order accuracy and slow service at the drive-through. Some customers found their drinks not mixed properly, impacting drink quality.
Tim Hortons
6339 Transit Rd, Depew, New York
The Tim Hortons location receives positive feedback for its friendly and efficient service, with particular praise for employees like Jaz, Hannah S., and Melissa. Customers appreciate the fast service and pleasant interactions, contributing to a clean and welcoming environment. However, there are some concerns regarding order accuracy and responsiveness in providing refunds through the app. Despite these issues, the team is noted for their teamwork during busy periods.
Tim Hortons
7860 Transit Rd, Williamsville, New York
The business offers a cozy atmosphere with good coffee and comfort food, making it suitable for solo dining and working on laptops. While many customers appreciate the fast service and cleanliness, there are complaints about inconsistent food quality and customer service issues.
Paula's Donuts
8010 Transit Rd, Williamsville, New York
Transit Road Donuts is a popular spot known for its high-quality donuts and friendly service. Customers appreciate the variety of flavors and quick service, with many highlighting specific favorites like pumpkin and glazed donut holes. While some criticize certain flavors and find parking to be limited at times, the overall experience is positive with reasonable prices and clean surroundings. The business also offers various services such as delivery, takeout, dine-in, and has amenities including a wheelchair-accessible environment.