Dunkin' storefront

Summary

The business is praised for its fast and friendly service, along with fresh food options like donuts and hash browns. The cleanliness of the establishment is also highlighted by multiple reviewers. While breakfast items are popular, some customers have reported issues with customer service. The location offers a variety of services including delivery and drive-through.

Pros

  • fast friendly service
  • fresh food options
  • clean environment
  • variety of breakfast choices
  • accepts credit cards

Cons

  • rude staff incidents
  • repeated order issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.2

5095 Northfield Rd, Bedford Heights, Ohio

The Dunkin' Donuts location on Northfield Rd has received mixed reviews with a trend towards negative experiences recently. Customers have noted stale donuts and poor quality coffee, including issues with cold brew preparation. While the service was previously satisfactory, recent interactions have been marked by unfriendly staff behavior and errors in orders. Despite these negatives, some customers still appreciate certain offerings like maple donuts.

Dunkin' logo

Dunkin'

3.7

5126 Turney Rd, Garfield Heights, Ohio

The business offers fast and friendly service with a clean environment but suffers from inconsistent coffee quality and high prices. Recent management changes have impacted the staff's professionalism, resulting in mixed experiences for customers.

Dunkin' logo

Dunkin'

3.6

4959 Richmond Rd, Warrensville Heights, Ohio

The Dunkin' Donuts location receives mixed feedback from customers. Many praise the staff for their friendliness and efficiency, highlighting exceptional customer service even during busy periods. The quality of food is generally appreciated when correctly prepared. However, there are recurring complaints about order mix-ups and hygiene issues, such as insects in drinks. While there are some operational drawbacks, the business offers a range of conveniences like parking, various payment options, and accessibility.

Dunkin' logo

Dunkin'

3.9

13880 Cedar Rd, University Heights, Ohio

The Dunkin' location receives mixed reviews from customers. Positive feedback highlights the fast service, quality of coffee, and friendly staff. Negative comments focus on inconsistent product quality, particularly with specialty drinks and breakfast items like avocado toast. Customers appreciate the convenient options for outdoor seating, drive-thru, and takeout.

Dunkin' logo

Dunkin'

3.5

6001 Broadway Ave, Cleveland, Ohio

The establishment has mixed reviews with customers appreciating the fast service and comfort food options but facing issues such as order inaccuracies and poor quality of some items like burnt coffee. The new crew's performance is noted to have declined, affecting wait times negatively. The environment remains clean, and they offer various dining options including breakfast, which seems popular.

The Sweet Spot logo

The Sweet Spot

4.6

11440 Euclid Ave, Cleveland, Ohio

The establishment offers a visually appealing and clean environment with unique menu items like matcha mochi donuts and croffles. Customer service is consistently praised for being friendly and patient. However, some products may lack flavor depth, and certain items are occasionally out of stock. The business provides various service options including dine-in, takeout, and delivery.

Dunkin' logo

Dunkin'

3.0

11038 Bellflower Rd, Cleveland, Ohio

The establishment is popular for its fast and friendly service, especially noted by university students for quick-moving lines despite frequent crowding. However, there are issues with order accuracy and cleanliness, including messy floors and tables. It offers a range of dining options from breakfast to dessert and has various accessibility features.

Dunkin' logo

Dunkin'

3.4

8000 Carnegie Ave, Cleveland, Ohio

The establishment offers a variety of food and drink options including coffee and comfort food, which are popular for breakfast, solo dining, and working on laptops. Despite these offerings, customers have expressed dissatisfaction with frequent order inaccuracies and poor food quality such as stale donuts and burnt sandwiches. The service is often described as unfriendly and unaccommodating. However, the business features several amenities like Wi-Fi, accessible facilities, and various payment options.