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Summary
The business offers fast and friendly service with a clean environment but suffers from inconsistent coffee quality and high prices. Recent management changes have impacted the staff's professionalism, resulting in mixed experiences for customers.
Pros
- fast and friendly service
- clean environment
- fresh donuts
Cons
- inconsistent coffee quality
- high prices
- slow morning service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
4140 Lee Rd, Cleveland, Ohio
The business is praised for its fast and friendly service, along with fresh food options like donuts and hash browns. The cleanliness of the establishment is also highlighted by multiple reviewers. While breakfast items are popular, some customers have reported issues with customer service. The location offers a variety of services including delivery and drive-through.
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Dunkin'
6001 Broadway Ave, Cleveland, Ohio
The establishment has mixed reviews with customers appreciating the fast service and comfort food options but facing issues such as order inaccuracies and poor quality of some items like burnt coffee. The new crew's performance is noted to have declined, affecting wait times negatively. The environment remains clean, and they offer various dining options including breakfast, which seems popular.
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Dunkin'
5095 Northfield Rd, Bedford Heights, Ohio
The Dunkin' Donuts location on Northfield Rd has received mixed reviews with a trend towards negative experiences recently. Customers have noted stale donuts and poor quality coffee, including issues with cold brew preparation. While the service was previously satisfactory, recent interactions have been marked by unfriendly staff behavior and errors in orders. Despite these negatives, some customers still appreciate certain offerings like maple donuts.
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Dunkin'
2080 Snow Rd, Parma, Ohio
The reviews for this Dunkin' location are mixed, with some customers expressing dissatisfaction over poor service and stale food, while others appreciate the fast service and quality coffee. The establishment seems to have issues with employee training and consistency in food preparation. Despite these negatives, there are positives such as a clean environment and quick service. Overall, it's clear that while Dunkin' has potential, there is room for improvement.
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Royal Donut
5759 State Rd, Parma, Ohio
Royal Donut is appreciated for its tasty and well-made donuts, particularly the pumpkin cake variety which stands out due to its fresh flavor and subtle glaze. The service is noted as quick and friendly, with a clean environment that enhances the overall experience. However, some customers feel the coffee options are not competitive with larger chains. The establishment offers convenient service methods including drive-through and takeout.
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Terrapin Bakery
3146 W 14th St, Cleveland, Ohio
The business provides a cozy and stylish atmosphere with excellent customer service and delicious artisan pastries and breakfast items. Patrons appreciate the unique donuts, croissants, and sandwiches, along with good coffee offerings. However, some customers find the prices to be on the higher side.
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Dunkin'
7422 Broadview Rd, Parma, Ohio
The establishment has been receiving negative feedback from customers regarding service quality and product availability. Issues include incorrect orders with inadequate training of staff being highlighted repeatedly across several complaints. Additionally, there are concerns about rude behavior by employees, inconsistent stock levels leading to unavailability of popular items like donuts, and poor management response in addressing customer grievances.
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Dunkin'
8000 Carnegie Ave, Cleveland, Ohio
The establishment offers a variety of food and drink options including coffee and comfort food, which are popular for breakfast, solo dining, and working on laptops. Despite these offerings, customers have expressed dissatisfaction with frequent order inaccuracies and poor food quality such as stale donuts and burnt sandwiches. The service is often described as unfriendly and unaccommodating. However, the business features several amenities like Wi-Fi, accessible facilities, and various payment options.