Dunkin' storefront

Summary

The business offers fast and friendly service with a clean environment but suffers from inconsistent coffee quality and high prices. Recent management changes have impacted the staff's professionalism, resulting in mixed experiences for customers.

Pros

  • fast and friendly service
  • clean environment
  • fresh donuts

Cons

  • inconsistent coffee quality
  • high prices
  • slow morning service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

4140 Lee Rd, Cleveland, Ohio

The business is praised for its fast and friendly service, along with fresh food options like donuts and hash browns. The cleanliness of the establishment is also highlighted by multiple reviewers. While breakfast items are popular, some customers have reported issues with customer service. The location offers a variety of services including delivery and drive-through.

Dunkin' logo

Dunkin'

3.5

6001 Broadway Ave, Cleveland, Ohio

The establishment has mixed reviews with customers appreciating the fast service and comfort food options but facing issues such as order inaccuracies and poor quality of some items like burnt coffee. The new crew's performance is noted to have declined, affecting wait times negatively. The environment remains clean, and they offer various dining options including breakfast, which seems popular.

Dunkin' logo

Dunkin'

3.2

5095 Northfield Rd, Bedford Heights, Ohio

The Dunkin' Donuts location on Northfield Rd has received mixed reviews with a trend towards negative experiences recently. Customers have noted stale donuts and poor quality coffee, including issues with cold brew preparation. While the service was previously satisfactory, recent interactions have been marked by unfriendly staff behavior and errors in orders. Despite these negatives, some customers still appreciate certain offerings like maple donuts.

Dunkin' logo

Dunkin'

3.7

2080 Snow Rd, Parma, Ohio

The reviews for this Dunkin' location are mixed, with some customers expressing dissatisfaction over poor service and stale food, while others appreciate the fast service and quality coffee. The establishment seems to have issues with employee training and consistency in food preparation. Despite these negatives, there are positives such as a clean environment and quick service. Overall, it's clear that while Dunkin' has potential, there is room for improvement.

Royal Donut logo

Royal Donut

4.6

5759 State Rd, Parma, Ohio

Royal Donut is appreciated for its tasty and well-made donuts, particularly the pumpkin cake variety which stands out due to its fresh flavor and subtle glaze. The service is noted as quick and friendly, with a clean environment that enhances the overall experience. However, some customers feel the coffee options are not competitive with larger chains. The establishment offers convenient service methods including drive-through and takeout.

Terrapin Bakery logo

Terrapin Bakery

4.9

3146 W 14th St, Cleveland, Ohio

The business provides a cozy and stylish atmosphere with excellent customer service and delicious artisan pastries and breakfast items. Patrons appreciate the unique donuts, croissants, and sandwiches, along with good coffee offerings. However, some customers find the prices to be on the higher side.

Dunkin' logo

Dunkin'

3.5

7422 Broadview Rd, Parma, Ohio

The establishment has been receiving negative feedback from customers regarding service quality and product availability. Issues include incorrect orders with inadequate training of staff being highlighted repeatedly across several complaints. Additionally, there are concerns about rude behavior by employees, inconsistent stock levels leading to unavailability of popular items like donuts, and poor management response in addressing customer grievances.

Dunkin' logo

Dunkin'

3.4

8000 Carnegie Ave, Cleveland, Ohio

The establishment offers a variety of food and drink options including coffee and comfort food, which are popular for breakfast, solo dining, and working on laptops. Despite these offerings, customers have expressed dissatisfaction with frequent order inaccuracies and poor food quality such as stale donuts and burnt sandwiches. The service is often described as unfriendly and unaccommodating. However, the business features several amenities like Wi-Fi, accessible facilities, and various payment options.