Dunkin' storefront

Summary

The Dunkin' Donuts location on Northfield Rd has received mixed reviews with a trend towards negative experiences recently. Customers have noted stale donuts and poor quality coffee, including issues with cold brew preparation. While the service was previously satisfactory, recent interactions have been marked by unfriendly staff behavior and errors in orders. Despite these negatives, some customers still appreciate certain offerings like maple donuts.

Pros

  • Excellent maple donuts
  • Casual atmosphere
  • Quick bite options
  • Great coffee highlights
  • Good for solo dining

Cons

  • Stale donuts complaints
  • Poor quality coffee
  • Unfriendly service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-5PM
tuesday5AM-5PM
wednesday5AM-5PM
thursday5AM-5PM
friday5AM-5PM
saturday5AM-5PM
sunday5AM-5PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

4959 Richmond Rd, Warrensville Heights, Ohio

The Dunkin' Donuts location receives mixed feedback from customers. Many praise the staff for their friendliness and efficiency, highlighting exceptional customer service even during busy periods. The quality of food is generally appreciated when correctly prepared. However, there are recurring complaints about order mix-ups and hygiene issues, such as insects in drinks. While there are some operational drawbacks, the business offers a range of conveniences like parking, various payment options, and accessibility.

Dunkin' logo

Dunkin'

4.0

4140 Lee Rd, Cleveland, Ohio

The business is praised for its fast and friendly service, along with fresh food options like donuts and hash browns. The cleanliness of the establishment is also highlighted by multiple reviewers. While breakfast items are popular, some customers have reported issues with customer service. The location offers a variety of services including delivery and drive-through.

Dunkin' logo

Dunkin'

3.6

23659 Broadway Ave, Oakwood, Ohio

The reviews highlight a mix of experiences at Dunkin' donuts, with some customers appreciating the friendly and efficient service, while others criticize order inaccuracies and stress. The store offers a variety of services including curbside pickup, delivery, and drive-through options, making it versatile for different customer needs. However, there are concerns about order execution and value for money.

Dunkin' logo

Dunkin'

3.7

5126 Turney Rd, Garfield Heights, Ohio

The business offers fast and friendly service with a clean environment but suffers from inconsistent coffee quality and high prices. Recent management changes have impacted the staff's professionalism, resulting in mixed experiences for customers.

Dunkin' logo

Dunkin'

4.1

6353 SOM Ctr Rd, Solon, Ohio

The business offers quick and friendly service with a clean environment, praised for its excellent coffee and breakfast options. However, some customers have reported issues with order accuracy during specific times of the day.

Dunkin' logo

Dunkin'

3.9

13880 Cedar Rd, University Heights, Ohio

The Dunkin' location receives mixed reviews from customers. Positive feedback highlights the fast service, quality of coffee, and friendly staff. Negative comments focus on inconsistent product quality, particularly with specialty drinks and breakfast items like avocado toast. Customers appreciate the convenient options for outdoor seating, drive-thru, and takeout.

Dunkin' logo

Dunkin'

3.9

4233 Mayfield Rd, South Euclid, Ohio

The business offers a variety of services and maintains a casual atmosphere, but faces challenges with customer service and parking. While the food quality, particularly donuts and sandwiches, receives mixed feedback, coffee and desserts are generally praised. The location has accessibility features such as wheelchair-accessible amenities and free parking, though some customers report parking difficulties.

Dunkin' logo

Dunkin'

3.5

6001 Broadway Ave, Cleveland, Ohio

The establishment has mixed reviews with customers appreciating the fast service and comfort food options but facing issues such as order inaccuracies and poor quality of some items like burnt coffee. The new crew's performance is noted to have declined, affecting wait times negatively. The environment remains clean, and they offer various dining options including breakfast, which seems popular.